Parasites: What's your role in the veterinary clinic?

Parasites: What's your role in the veterinary clinic?

When you're fighting pets' persistent parasite problems, don't give up! Here's a look at how each team member can help:
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Feb 01, 2013
By dvm360.com staff

Receptionist:



Ask pet owners to bring a fecal sample—about the size of a milk dud—to test for parasites when clients call to schedule their exam. And at checkout, ask if Max or Angel needs any refills on any of their parasite preventives.

Technicians and veterinary assistants:



Ask pet owners which parasite control preventives they're using to protect their pets. Sometimes it helps uncover compliance issues when you ask an open-ended question, such as, "What are your concerns about parasites?"

Practice manager:



Keep the parasite message present at each of your team meetings, and ask team members to share what they're hearing from clients—especially those pet owners who resist your parasite prevention recommendations. It may help to brainstorm ways to overcome pet owners' resistance together.

Veterinarian:



It's valuable to reinforce the message your team members have shared about the importance of parasite prevention by reminding pet owners their pets need preventive care. When you demonstrate your trust in your staff members, it helps clients perceive your team members as medical professionals.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

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The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

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A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

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A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

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An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

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Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.