Team Center

The dvm360 Leadership Challenge

dvm360 Leadership Challenge: Toxic Teams

dvm360.com - Jan 23, 2017

Can't we all just get along? (And what do you do when the answer is no?) This dvm360 Leadership Challenge investigates the sources of this poison and offers commentary, data and solutions to help teams dismantle their destructive forces. ...

Firstline update

Ask Shawn: 'My first task as a new practice manager is to fire someone. Help!'

Feb 21, 2017

Don’t panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.

''You're gonna shave WHERE?!''

Feb 21, 2017

Your clients may be fonder of Goldie's golden locks than you imagine. So before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.

Is your wellness plan strategy ailing?

Feb 16, 2017

If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.

How to ace autoimmune skin disease diagnostics

Feb 16, 2017

Cytology slip-ups to avoid, biopsy tips to try and why you need to perform complete blood count and chemistry tests (even when the veterinary patient’s spirits and energy level are high).

You need a Client Communication Coordinator

Feb 14, 2017

Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.