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The dvm360 Leadership Challenge

Stop judging your new consumer

Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help. ...

Firstline update

Make car rides fun for Fido

Jun 29, 2016

Teach pet owners how to transport their furry friends to your veterinary practice with these calming tips for more mellow car rides. (Psst, this means you may face a more relaxed pooch in the exam room.)

Back Office Blunders Episode 6: Breeder Knows Best

Jun 28, 2016

“My breeder planned my French bulldog’s anesthesia and surgery with a little help from Dr. Google.”

Social media is a two-way street

Jun 24, 2016

Facebook, Twitter, Instagram, Pinterest—it doesn't matter which social media platforms your veterinary practice has its hooks in. Want to succeed? You can't just talk AT people...you gotta talk TO people!

When the client says, "Byproducts? Ewww!"

Jun 22, 2016

*facepalm* Take a deep breath. OK, good, one more. You've got this. Learn how to be a veterinary nutrition counselor to this misguided "foodie" pet owner.

Does a corporate buyout mean I should look for a new job?

Jun 22, 2016

Though "corporate veterinary practice" might seem like a dirty word to you, don't hit up the want ads just yet.