Practice Manager
Veterinary practice managers earn the profession’s highest credential
The Certified Veterinary Practice Manager (CVPM) is designated by the Veterinary Hospital Managers Association
Prioritize improving your workplace culture
A practice owner shares his ideas for making a veterinary work environment better for employees in a session at the New York Vet Show
News wrap up: dvm360 celebrates Practice Manger Appreciation week, and other veterinary news
Check out this week’s headlines
How to leverage allyship to create more inclusive cultures
If a workplace or any environment is inclusive, then those who work there or visit will feel that they belong
3 Must-reads for Practice Manager Appreciation Week
To celebrate these dedicated veterinary professionals
Celebrating veterinary practice managers
Highlighting the role that managers play in their practice and the veterinary industry with this appreciation week
Hire attitude and gratitude...train aptitude!
As we celebrate Thanksgiving this month, reflect on qualities that display good character of potential veterinary staff and show your team gratitude
Celebration through reflection
Heart + Paw center director Cat Spender, LVT, shares how she is celebrating Practice Manger Appreciation Week at her Heart + Paw hospital
Training client service representatives to optimize your practice
From the New York Vet Show, an expert shares his tips for training this important, yet often neglected, role in the veterinary business
Honoring Practice Manager Appreciation Week 2023
The key role these professionals play in cultivating a successful, positive workplace
Time to face the music
Little things such as bothersome tunes in the clinic audio system created problems for this practice
Veterinary industry trends to watch in 2024 (Part 2)
More emerging trends to keep on your radar in the next year and beyond
VHMA announces 2023 President Award recipient
The annual award celebrates a VHMA member who had positive change and enhanced the organization's standing
Veterinary industry trends to watch in 2024 (Part 1)
Seize opportunity with these emerging trends that will come to the forefront in the next year
Culture killers lurking at your veterinary practice
Here are the top 3 culture killers that could be damaging your clinic, and how to make it better
Inclusive work environments for the veterinary space
Drs Cary and Marshall explain 6 strategies for making a workplace more inclusive for staff
Why you should establish telemedicine standards in your practice
Whether virtual VCPRs can be established in your state, ensure you’re prepared for the future of veterinary medicine
Do you have the right to remain silent?
A case of confidentiality highlights how privacy is managed with patient records
Where did AI come from and how can we use it in vet med?
The history of artificial intelligence, where we’re at today, future applications, and leveraging this tool to advance patient outcomes were discussed at Fetch Coastal
7 pet insurance strategies can help your clients and grow your practice
Coverage is the right decision for animals and can spare owners costly medical bills
5 things you can do right now to foster DEI
Implement these changes to benefit all
An equity business partner brings pros and cons
Here are some points to consider if you want to bring on an equity partner within a veterinary practice
Exam room upselling
Where do you draw the line between upselling and ensuring a pet’s health and wellness?
Growing a veterinary practice: insights from The Drake Center for Veterinary Care
Intentional decision-making, deep-rooted commitment, and a strong set of guiding principles are required to expand a successful practice
Q&A with a keynote: Louise Dunn
Founder and CEO of Snowgoose Veterinary Management Consulting to be keynote at the Fetch dvm360 Conference in Long Beach, California
Workplace fun helps manage stress
The latest installment of The Dilemma focuses on lightening the workplace environment
Boosting client retention in your veterinary office
Keeping your clients loyal and satisfied is now more important than ever.
How providing excellent hospitality can improve your well-being
Debbie Boone, BS, CVPM, explains how excellent hospitality makes clinic visits run more smoothly
Essential ingredients for growing a practice
Growing a veterinary practice in a healthy, sustainable way that provides quality care, great client service, and keeps a team highly engaged is no easy feat. So how do you do it?
Navigating talent shortages
Changing your mind-set can change your results