Four ways to say no nicely

Four ways to say no nicely

Don't fall victim to the yes syndrome. While your desire to oblige comes from a good place, it could hurt you in the long run by adding unnecessary stress. Sure, there are cases when you'd like to say no but shouldn't. But for the times when it's OK to say nay, use these techniques.
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Oct 01, 2009

Limit your services

If you're OK with fulfilling part of the favor, feel free to lend a helping hand. But be clear on what you are and aren't willing to do. For example, "I'd love to help you out by working your shift next Thursday, but you'll need to find someone else to cover Friday."

Recap the request

Soften the no-blow by first showing that you heard the appeal. Then close with a firm no.

Stick to your guns

When petitioners persist, just repeat your refusal. Giving a short, honest reason for declining may help—but only if you're comfortable disclosing it, of course. If they begin to bully, say no once more and walk away.

Be direct

If you don't want to do something, a simple "No, I can't" is fine. You don't owe anyone an explanation or apology.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patient's lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.