Working on yourself - technicians | Firstline

Working on yourself - technicians

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FIRSTLINE: May 07, 2015
Moods: They set the tone for practice success or failure. Here’s how to hire, and hone, those moods for the better
May 06, 2015
By dvm360.com staff
Veterinary team members come clean with the data and facts about their feelings about their work—including why they might leave the profession.
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FIRSTLINE: May 06, 2015
Check yourself with this quick list of symptoms. Then seek help.
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FIRSTLINE: May 05, 2015
Use these 13 tips to take care of yourself so you’re more prepared to take care of the pets in your care.
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FIRSTLINE: May 05, 2015
By dvm360.com staff
... you’re one of the 60% of Firstline readers who overall feel happy at work. In fact, 44% of you are happier than you were five years ago. But some of you are hurting—and it can be a very serious hurt. Here’s a closer look:
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FIRSTLINE: Apr 14, 2015
By dvm360.com staff
Here's a closer look at the team members who make your veterinary practice shine.
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FIRSTLINE: Apr 09, 2015
By dvm360.com staff
Heads up! How you stand can show pet owners and coworkers what you stand for—high-quality client service and veterinary care. It also builds self-confidence and sends positive vibes to those around you. Or you could flub your client interactions with bad body language that says “back off!”
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dvm360.com: Apr 03, 2015
By dvm360.com staff
For smoother conversations under emotional circumstances, follow this advice.
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FIRSTLINE: Mar 31, 2015
This go-to team member is about to go to another veterinary practice if she doesn't get a little help. Firstline Board Member Marianne Mallonee, CVPM, counsels this overloaded employee.
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FIRSTLINE: Mar 23, 2015
By dvm360.com staff
Everyone's favorite receptionist is at it again. Would you handle this situation differently?
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FIRSTLINE: Mar 18, 2015
By dvm360.com staff
Be more than a "warm body" and make a difference at the practice.
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dvm360.com: Mar 13, 2015
Guest host Dr. Sarah Wooten relates a real life tale of being bullied in the veterinary clinic, and shares expert advice from Sheila Grosdidier, RVT.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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FIRSTLINE: Mar 06, 2015
By dvm360.com staff
Here's a closer look at benefits team members reported receiving in 2014.
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FIRSTLINE: Mar 04, 2015
A calmer client means a calmer pet.