Working with team members - technicians | Firstline

Working with team members - technicians

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FIRSTLINE: Jul 30, 2015
Quality seating is hard to find, but Tasha McNerney, BS, CVT, doesn’t let that stop her from wrangling some career tips from the YouTube “Cone of Shame” creator and world-renowned veterinarian.
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FIRSTLINE: Jul 29, 2015
Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
This activity helps stimulate team members to enact the old adage "treat others as you like to be treated." Each member of the team takes a few minutes to list possible ways they would finish the sentence, "I like it when people are ..."
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FIRSTLINE: Jul 14, 2015
Try these boredom busters to bring the fun back to your team training meetings.
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FIRSTLINE: Jul 09, 2015
Stop barking at coworkers and avoid the phrases that increase the chances your team will snap. Then practice communication that tames team members' tempers and enjoy a happier workday together.
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dvm360.com: Jun 25, 2015
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)
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VETERINARY ECONOMICS: Jun 17, 2015
Don't throw them in and hope they swim. Share with your new client service representative or veterinary technician just how great their new colleagues, their new training program and their new practice really is. It all starts with a great first day ...
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VETERINARY ECONOMICS: Jun 05, 2015
Team members became more flexible and supportive of each other.
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VETERINARY ECONOMICS: May 14, 2015
Younger DVM's advice focuses on daily interactions, while semi-retired owner looks at the bigger picture.
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FIRSTLINE: May 07, 2015
Moods: They set the tone for practice success or failure. Here’s how to hire, and hone, those moods for the better
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FIRSTLINE: Apr 30, 2015
Get the veterinarian on board for the health of practice and pets
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FIRSTLINE: Mar 12, 2015
Use these three tips to improve your workday today.
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FIRSTLINE: Feb 04, 2015
By dvm360.com staff
Make social media part of your clinic culture and get the most from the veterinary team.