Working with team members - technicians | Firstline

Working with team members - technicians

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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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FIRSTLINE: Dec 01, 2014
You’re set to make big changes to improve your dental program. One teensy problem—you’ve got to face your stick-in-the-mud team member who resists change.
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FIRSTLINE: Nov 24, 2014
By dvm360.com staff
Sometimes loyalty blocks the way for change.
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FIRSTLINE: Nov 01, 2014
By dvm360.com staff
Use these helpful hints for navigating a minefield when you're caught in the middle.
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VETERINARY ECONOMICS: Oct 21, 2014
DVM confession time: I'm nothing without my vet techs.
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
Practice more effective praise to recognize the stars in your veterinary practice.
 
dvm360.com: Jul 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)
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FIRSTLINE: May 31, 2014
When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies—and tips to bear down.
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FIRSTLINE: May 01, 2014
Learn how to keep veterinary team conversations positive and on the right track.
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FIRSTLINE: Apr 25, 2014
By dvm360.com staff
Fighting a Debbie Downer in your veterinary practice? Watch practice manager Leslie Boudreau, BAS, RVT, CVPM, explain how to turn Debbie's frown upside down.
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FIRSTLINE: Apr 10, 2014
One of our co-workers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?--Sold out
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FIRSTLINE: Apr 01, 2014
By dvm360.com staff
Are you managing or micromanaging your veterinary team? Take this quiz to find out:
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FIRSTLINE: Mar 31, 2014
By dvm360.com staff
The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.