Working with team members - technicians | Firstline

Working with team members - technicians

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FIRSTLINE: Nov 19, 2014
By dvm360.com staff
When loyalty blocks the way for change
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FIRSTLINE: Nov 19, 2014
By dvm360.com staff
Hints for navigating a minefield
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VETERINARY ECONOMICS: Oct 21, 2014
DVM confession time: I'm nothing without my vet techs.
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
 
dvm360.com: Jul 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
Practice more effective praise to recognize the stars in your veterinary practice.
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FIRSTLINE: May 31, 2014
When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies—and tips to bear down.
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FIRSTLINE: May 01, 2014
Learn how to keep veterinary team conversations positive and on the right track.
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FIRSTLINE: Apr 25, 2014
By dvm360.com staff
Fighting a Debbie Downer in your veterinary practice? Watch practice manager Leslie Boudreau, BAS, RVT, CVPM, explain how to turn Debbie's frown upside down.
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FIRSTLINE: Apr 10, 2014
One of our co-workers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?--Sold out
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FIRSTLINE: Apr 01, 2014
By dvm360.com staff
Are you managing or micromanaging your veterinary team? Take this quiz to find out:
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FIRSTLINE: Mar 31, 2014
By dvm360.com staff
The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.
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FIRSTLINE: Mar 01, 2014
Use these 10 tips from pets to breed positive attitudes and eliminate negativity in your veterinary team.
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VETERINARY ECONOMICS: Feb 24, 2014
By dvm360.com staff
Take a look at three hypothetical situations and answer the corresponding questions to see if you can recognize sexual harassment at your veterinary practice.