Working with team members - technicians | Firstline

Working with team members - technicians

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FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
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FIRSTLINE: May 09, 2017
Veterinary professionals, lend me your ear! Pain, otitis and anxiety are a combination not many want to mess with, but I’ve got some tips and tricks worth listening to.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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VETERINARY ECONOMICS: Apr 13, 2017
Ask the dvm360/VHMA Practice Manager of the Year: Our veterinary practice doesn't handle conflict well. How can we improve?
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FIRSTLINE: Apr 12, 2017
By dvm360.com staff
If your veterinary practice is toxic, consider the possibility that you—yes, you—may be the problem. Find out if you’re the party responsible for the toxicity with this quick quiz.
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FIRSTLINE: Mar 27, 2017
By dvm360.com staff
If you suspect bad communication and personality conflicts poisoning your veterinary practice culture, confirm your diagnosis here.
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FIRSTLINE: Mar 06, 2017
Before your work bud becomes your new BFF, learn from these common mistakes that spring from friendships with your veterinary colleagues.
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FIRSTLINE: Mar 06, 2017
By dvm360.com staff
The goal is to make sure clients are using year-round parasite prevention. What if you're unknowingly making them refuse?
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FIRSTLINE: Feb 23, 2017
By dvm360.com staff
CVC educator Candice Hoerner, CVT, VTS (dentistry) makes the case for patient safety.
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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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DVM360 MAGAZINE: Jan 31, 2017
By dvm360.com staff
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.