Working with patients - technicians | Firstline

Working with patients - technicians

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FIRSTLINE: Mar 23, 2015
By dvm360.com staff
Everyone's favorite receptionist is at it again. Would you handle this situation differently?
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VETERINARY MEDICINE: Mar 10, 2015
Every second counts when treating poisoned patients. For most substances, there is only a narrow time frame in which decontamination can be effectively and safely performed. Here are 8 questions to consider before inducing vomiting on the poisoned pet.
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DVM360 MAGAZINE: Mar 07, 2015
By dvm360.com staff
Here’s a closer look at some of the team-specific recommendations in the new guidelines by veterinary team member role.
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FIRSTLINE: Mar 05, 2015
Instead of reaching for that spring-loaded mouth gag, use these easy steps to make your own gentler gag.
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FIRSTLINE: Mar 04, 2015
A calmer client means a calmer pet.
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FIRSTLINE: Feb 12, 2015
Instead of reaching for that spring-loaded mouth gag, use these easy steps make your own gentler gag.
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FIRSTLINE: Feb 11, 2015
Why you should trade your spring-loaded mouth gag for a gentler solution—especially for cats.
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FIRSTLINE: Feb 06, 2015
Some pet owners are still confused about health or wellness plans. Some believe it’s a form of insurance or that it covers everything their pet needs while they’re enrolled. The answer lies in good communication.
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FIRSTLINE: Feb 05, 2015
By dvm360.com staff
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
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FIRSTLINE: Jan 23, 2015
By dvm360.com staff
Pets can—and should—be happy to see you at the clinic.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
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FIRSTLINE: Dec 22, 2014
By dvm360.com staff
New from Firstline, we're happy to present our latest Team Meeting in a Box: Armor your team to prevent pet bites
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dvm360.com: Dec 04, 2014
By dvm360.com staff
Our ongoing roundup of veterinary tidbits features a video of hot tips from Dr. Marcellin-Little in CVC San Diego and hand-selected tools to improve how your team handles osteoarthritis in your practice.
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FIRSTLINE: Dec 01, 2014
For dogs that may show signs of aggression, pretraining them to a muzzle can reduce their stress during a veterinary visit.
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FIRSTLINE: Nov 01, 2014
Scooping the poop is good for pets, people and the environment—here's why.