Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Feb 04, 2018
By dvm360.com staff
Consider these veterinary supplements—and be prepared to respond when clients ask you about them.
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FIRSTLINE: Feb 03, 2018
By dvm360.com staff
Your millennial clients are hungry for data about their pets’ dental needs, according to the Merck-Unfenced Pet Owner Paths research, which looks at the steps pet owners take when making decisions about their pets’ health. Here’s where they’re getting their information—and how you can influence them.
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FIRSTLINE: Feb 02, 2018
By dvm360.com staff
In nice weather, many pets enjoy walks, runs or other exercise outside. Here's a client handout to share to help clients keep pets exercising and at a healthy weight when winter is here.
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dvm360.com: Feb 01, 2018
By dvm360.com staff
Nothing says "ick" like ticks and the diseases they transmit to pets and people. Keep pets safe with these tools. (With an educational grant provided by Zoetis)
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VETTED: Jan 31, 2018
Sharing isn’t always caring—especially when it can harm your patients that purr. Educate your veterinary clients on the dangers posed by permethrin with this free handout.
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VETERINARY ECONOMICS: Jan 23, 2018
By dvm360.com staff
We can’t wait to show you these wait-eliminating companies that offer direct appointment booking to help veterinary clients skip the wait … you get the picture.
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VETERINARY ECONOMICS: Jan 19, 2018
It's time to check what your veterinary clients are listening to.
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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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FIRSTLINE: Jan 08, 2018
By dvm360.com staff
When discussing the dangers of tick-borne diseases like Lyme with your veterinary clients, it may be helpful to include human incidence rates too.
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FIRSTLINE: Jan 06, 2018
By dvm360.com staff
When dog owners want the deets on their pet’s derm issues, where do they go for answers?
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FIRSTLINE: Jan 05, 2018
Here are the places your veterinary practice could be missing out on thousands in revenue.
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VETTED: Jan 05, 2018
Have you recently been reminded to remember to revisit your reminder system to remind pet owners about the importance of remembering their pet's care? Sorry, this sentence sounded better in our heads than written out. Let's just dive in ...
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VETTED: Jan 04, 2018
By dvm360.com staff
Feliscratch by Feliway might be the perfect solution to help cats keep their claws, cat owners keep their furniture and both keep their sanity.
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FIRSTLINE: Jan 03, 2018
Print it out for your new-puppy kits. Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New puppies will thank you for their better manners and less fear down the road.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.