Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Apr 05, 2018
Emphasize the importance of fighting intestinal worms and other parasites in puppies from a young age with this printable PDF.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Apr 02, 2018
Scale back on stress and address handling hang-ups of older pets with these tips to take fear and suffering out of veterinary care.
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FIRSTLINE: Mar 30, 2018
In a kitty cat coup, your veterinary clinic cat fires Rhonda the Receptionist and takes over the front desk.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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FIRSTLINE: Mar 08, 2018
Wireless doorbells offer veterinary receptionists a subtle signal to call for help when things get hairy at the front desk.
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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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FIRSTLINE: Mar 02, 2018
We know that vaccines train the immune system to react quickly to certain diseases. Let veterinary clients with new puppies know all about how awesome vaccination is in this printable PDF client handout.
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VETTED: Feb 22, 2018
By dvm360.com staff
Does veterinary practice ever feel like a freaky episode of "Black Mirror"? It's often the clients. (Nope, it’s always the clients. Love 'em, but what the what?!) Here are six tales readers shared with us. Warning: The first story is dark ...
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FIRSTLINE: Feb 13, 2018
By dvm360.com staff
Check out this advice for how to respond to pet owners who say they can't pay for their pet's veterinary care.
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DVM360 MAGAZINE: Feb 13, 2018
By dvm360.com staff
Here's your complete guide to sexual harassment, whether you're an employer, victim or bystander. From personal accounts to professional advice, find out how the profession can fight back—and find beauty in the strength of the words, "Me too."
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FIRSTLINE: Feb 12, 2018
When you're evaluating the quality of a veterinary patient's diet, consider these warning signs.