Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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FIRSTLINE: Jan 08, 2018
By dvm360.com staff
When discussing the dangers of tick-borne diseases like Lyme with your veterinary clients, it may be helpful to include human incidence rates too.
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FIRSTLINE: Jan 06, 2018
By dvm360.com staff
When dog owners want the deets on their pet’s derm issues, where do they go for answers?
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FIRSTLINE: Jan 05, 2018
Here are the places your veterinary practice could be missing out on thousands in revenue.
 
VETTED: Jan 05, 2018
Have you recently been reminded to remember to revisit your reminder system to remind pet owners about the importance of remembering their pet's care? Sorry, this sentence sounded better in our heads than written out. Let's just dive in ...
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VETTED: Jan 04, 2018
By dvm360.com staff
Feliscratch by Feliway might be the perfect solution to help cats keep their claws, cat owners keep their furniture and both keep their sanity.
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FIRSTLINE: Jan 03, 2018
Print it out for your new-puppy kits. Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New puppies will thank you for their better manners and less fear down the road.
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DVM360 MAGAZINE: Jan 02, 2018
No, not really. But pickles have helped me understand a facet of customer service that applies perfectly to veterinary clinics.
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DVM360 MAGAZINE: Dec 29, 2017
To keep peace in a client’s home, can a veterinarian and veterinary team massage the truth about what really happened to a pet? Euthanasia, accidents and marijuana play big parts in this month’s ethical dilemma.
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FIRSTLINE: Dec 26, 2017
By dvm360.com staff
From anesthesia tricks and exam room enrichment tips to time savers and social media and marketing hacks, start your year right with our most popular veterinary tips of the year.
 
VETTED: Dec 26, 2017
Seriously. It’s time to take a stand on these veterinary client noncompliance situations.
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FIRSTLINE: Dec 22, 2017
Here’s how to make your veterinary practice shine brighter than the rest.
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FIRSTLINE: Dec 21, 2017
In pet owners' backyards lurk serious wildlife diseases that can affect pets and people. Have you considered ... ?
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FIRSTLINE: Dec 15, 2017
Make sure your veterinary clients’ small acts of kindness are noticed.
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FIRSTLINE: Dec 08, 2017
By dvm360.com staff
We can do better than, “Look, it doesn’t mean your dog has a tick-borne disease, but it doesn’t not mean that.”