Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Jun 01, 2018
When you go to a veterinary conference to get smarter, make sure you share your journey on social media.
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DVM360 MAGAZINE: Jun 01, 2018
As a veterinarian, I firmly believed only in what science could prove. Until I met Rachel.
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FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
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VETTED: May 14, 2018
By dvm360.com staff
Topics like congestive heart failure are difficult to explain to veterinary clients. We wrote out some social media posts to give you a hand.
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VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.
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VETTED: May 02, 2018
I’m not arguing for diagnoses and ineffective remedies. But I think pet service providers should be our informed partners, not our adversaries in veterinary medicine.
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FIRSTLINE: Apr 24, 2018
By dvm360.com staff
The new book for dog owners on fear, anxiety and stress (FAS) is available now from Amazon.
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FIRSTLINE: Apr 19, 2018
Offer these instructions to owners of pets that are too small for preventive products.
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VETERINARY ECONOMICS: Apr 17, 2018
Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.
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FIRSTLINE: Apr 16, 2018
Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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VETERINARY ECONOMICS: Apr 12, 2018
Give pet owners this handy-dandy PDF handout with ideas for making life fun for their new puppies.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.