Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Oct 19, 2018
Specialists lean on their veterinary technicians as extra sets of hands—and eyes.
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DVM360 MAGAZINE: Oct 18, 2018
Print this PDF to educate your veterinary clients on the dangers of outdoor living for domestic housecats.
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FIRSTLINE: Oct 17, 2018
A pet owner reached out to us for an expert answer on insulin for a canine with diabetes. We said, "Go talk to your vet." But here’s the lowdown for your veterinary team on what a boarded internist has to say on the issue.
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FIRSTLINE: Oct 16, 2018
Life happens, and it’s rife with accidents (which cost money). How can we help clients cover the costs of veterinary care so they can take care of their pets while we still cover our bottom line?
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FIRSTLINE: Oct 15, 2018
You may be leaving clinic efficiencies on the table by under utilizing staff superstars.
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FIRSTLINE: Oct 09, 2018
Techs are well-suited to provide guidance to pet owners in upsetting and unfamiliar circumstances, Dr. Mary Gardner says.
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FIRSTLINE: Oct 03, 2018
This DVM says "the veterinary nurse is a sister profession"—and a critical part of the veterinary healthcare team.
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VETERINARY ECONOMICS: Oct 02, 2018
By dvm360.com staff
When it seems like a pet has a dermatology issue, what happens next? Is it right off to the veterinary hospital, or do pet owners skip the DVM and head for Dr. Google? Data from the Pet Owner Paths study illuminates the differences between you and your clients on what happens next.
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FIRSTLINE: Sep 27, 2018
Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's the path I travel with pet owners when they complain about price, seem hesitant to comply with recommendations or say, straight up, that they're under a financial strain.
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FIRSTLINE: Sep 21, 2018
By dvm360.com staff
This veterinary technician recommends keeping open lines of communication when you might need the go-ahead for dental procedures.
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FIRSTLINE: Sep 19, 2018
Hey veterinarians, overwhelmed? Unburden yourself and use your techs, says this Fetch dvm360 speaker.
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FIRSTLINE: Sep 12, 2018
Give it to me straight, says one reader. Are veterinary wellness plans worth the time?
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FIRSTLINE: Sep 07, 2018
Time to switch your scrub cap out for your teaching cap. Here’s an in-depth look at how to talk your veterinary clients through at-home administration of subcutaneous fluids.
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VETTED: Aug 29, 2018
Free vaccines! Loyalty points! Dental care discounts!
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FIRSTLINE: Aug 22, 2018
Educating veterinary clients on the ins and outs of congestive heart failure can be tough. Here’s help.