Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Apr 28, 2016
Here’s my advice for DIY social media to promote your great veterinary hospital that doesn’t take all day.
 
VETTED: Apr 26, 2016
At least it doesn’t have to be. Let your practice software help!
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FIRSTLINE: Apr 26, 2016
Do you feel it? The age of client service is here, and it's here to stay. Here are the six steps this veterinary practice took that led to a record-breaking year.
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FIRSTLINE: Apr 26, 2016
The goal: To create a place where families could have the quiet and privacy needed to say goodbye, a place where a patient can relax and be open to the benefits of alternative treatment or a place where a client can wait while the pet undergoes a critical procedure.
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FIRSTLINE: Apr 25, 2016
Do your veterinary team members know how to respond when pet owners ask about titers?
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FIRSTLINE: Apr 21, 2016
Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.
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FIRSTLINE: Apr 21, 2016
By dvm360.com staff
You loved the GIFs. Now print this and give it to clients for something wonderful to chew on to teach some good dog toothbrushing techniques.
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FIRSTLINE: Apr 20, 2016
Veterinary technicians: You can help patients with dermatology issues
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FIRSTLINE: Apr 18, 2016
Give veterinary clients a chance on your Facebook page to share pet pics—and a chance to vote for the best one.
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FIRSTLINE: Apr 18, 2016
By dvm360.com staff
Maximize medicine and manpower, but be aware of the cost
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FIRSTLINE: Apr 18, 2016
Clickers don't get frustrated and they never, ever sass, shout or dis your dog. Here's how to incorporate them into training at your veterinary practice.
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FIRSTLINE: Apr 14, 2016
A closer look at the clinic cash flow conundrum
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VETERINARY MEDICINE: Apr 12, 2016
Consider these talking points for veterinary clients who say, "Heck no, GMO!"
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FIRSTLINE: Apr 11, 2016
It's easy to attack pooch plaque at home.
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dvm360.com: Apr 11, 2016
By dvm360.com staff
Ticks, man! These creepy bloodsuckers are responsible for more diseases and they're now found in more places than ever. How to deal? Here's your go-to package of tick control tools. (With an educational grant provided by Zoetis)