Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Apr 19, 2018
Offer these instructions to owners of pets that are too small for preventive products.
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VETERINARY ECONOMICS: Apr 17, 2018
Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.
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FIRSTLINE: Apr 16, 2018
Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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VETERINARY ECONOMICS: Apr 12, 2018
Give pet owners this handy-dandy PDF handout with ideas for making life fun for their new puppies.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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FIRSTLINE: Apr 05, 2018
Emphasize the importance of fighting intestinal worms and other parasites in puppies from a young age with this printable PDF.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Apr 02, 2018
Scale back on stress and address handling hang-ups of older pets with these tips to take fear and suffering out of veterinary care.
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FIRSTLINE: Mar 30, 2018
In a kitty cat coup, your veterinary clinic cat fires Rhonda the Receptionist and takes over the front desk.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.