Working with clients - technicians | Firstline

Working with clients - technicians

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VETERINARY ECONOMICS: Jan 27, 2015
By dvm360.com staff
Learn from Dr. Ivy Oakley Heath's hospital picture sharing.
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FIRSTLINE: Jan 15, 2015
Each ring of the phone is a chance to educate a pet owner and elevate the level of veterinary care pets receive.
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FIRSTLINE: Jan 12, 2015
A series of unfortunate events showed me how pet owners play a critical role in accurate blood work.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
Dec 16, 2014
Dr. Elizabeth Colleran gives us the scoop on how the cat friendly initiative has gone thus far and what's ahead.
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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
 
dvm360.com: Dec 04, 2014
By dvm360.com staff
Our ongoing roundup of veterinary tidbits features a video of hot tips from Dr. Marcellin-Little in CVC San Diego and hand-selected tools to improve how your team handles osteoarthritis in your practice.
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VETERINARY ECONOMICS: Dec 03, 2014
By dvm360.com staff
Chances are, that handout on flea allergy dermatitis is appreciated more than you'd think.
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FIRSTLINE: Dec 01, 2014
Consider these real client calls, then talk through how your team would respond.
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FIRSTLINE: Nov 25, 2014
By dvm360.com staff
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
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DVM360 MAGAZINE: Nov 04, 2014
By dvm360.com staff
Story focuses on responsible pet ownership.
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DVM360 MAGAZINE: Nov 01, 2014
One year in, an innovative program sees some success at connecting new pet adopters with local veterinarians.
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DVM360 MAGAZINE: Nov 01, 2014
Veterinarians agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.
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DVM360 MAGAZINE: Nov 01, 2014
The truth is, veterinary clients can be a little inconsiderate.
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FIRSTLINE: Sep 01, 2014
?QR codes make it simple for clients—and potential clients—to connect with your business.