Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: May 05, 2015
When you see the pet owner, don't forget your role in dentistry. From kennel attendant to veterinarian, everyone can keep an eye on pets' oral health.
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FIRSTLINE: Apr 30, 2015
Get the veterinarian on board for the health of practice and pets
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dvm360.com: Apr 17, 2015
By dvm360.com staff
How can a fictional superhero inform your veterinary clinic demeanor? Hint: It starts with your posture.
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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
With this client handout, you can help owners review the key concerns of owning a larger dog, as well as consider their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
This handout will help veterinary clients consider the key concerns and the realistic costs of caring for a small dog.
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FIRSTLINE: Apr 10, 2015
Explain—don’t complain—to convince clients into better compliance for their pets’ health.
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FIRSTLINE: Apr 06, 2015
It’s a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.
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FIRSTLINE: Mar 23, 2015
By dvm360.com staff
Everyone's favorite receptionist is at it again. Would you handle this situation differently?
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this client handout to help cat owners take a realistic look at their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this training tool to practice making heart-felt recommendations about pet insurance to your practice's clients.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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VETERINARY MEDICINE: Mar 10, 2015
Every second counts when treating poisoned patients. For most substances, there is only a narrow time frame in which decontamination can be effectively and safely performed. Here are 8 questions to consider before inducing vomiting on the poisoned pet.
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FIRSTLINE: Mar 09, 2015
Use this quick guide to answer common pet owner questions about their pets' pain management.
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DVM360 MAGAZINE: Mar 07, 2015
By dvm360.com staff
Here’s a closer look at some of the team-specific recommendations in the new guidelines by veterinary team member role.