Working with clients - technicians | Firstline

Working with clients - technicians

source-image
FIRSTLINE: May 28, 2015
Disaster strikes during a routine veterinary appointment when the client resists the practice's vaccine recommendations. What would you do?
source-image
CUSTOM VETERINARY MEDIA: May 28, 2015
By dvm360.com staff
With the tips in this handout, you can help owners keep their new cat purring all the way into her senior years.
source-image
CUSTOM VETERINARY MEDIA: May 28, 2015
By dvm360.com staff
With this handout, you can help clients get off to a good start with tips and guidelines to keep their new dog happy and healthy.
source-image
FIRSTLINE: May 05, 2015
When you see the pet owner, don't forget your role in dentistry. From kennel attendant to veterinarian, everyone can keep an eye on pets' oral health.
source-image
FIRSTLINE: Apr 30, 2015
Get the veterinarian on board for the health of practice and pets
source-image
dvm360.com: Apr 17, 2015
By dvm360.com staff
How can a fictional superhero inform your veterinary clinic demeanor? Hint: It starts with your posture.
source-image
CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
With this client handout, you can help owners review the key concerns of owning a larger dog, as well as consider their budget and the true cost of veterinary care.
source-image
CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
This handout will help veterinary clients consider the key concerns and the realistic costs of caring for a small dog.
source-image
FIRSTLINE: Apr 10, 2015
Explain—don’t complain—to convince clients into better compliance for their pets’ health.
source-image
FIRSTLINE: Apr 06, 2015
It’s a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.
source-image
FIRSTLINE: Mar 23, 2015
By dvm360.com staff
Everyone's favorite receptionist is at it again. Would you handle this situation differently?
source-image
CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this client handout to help cat owners take a realistic look at their budget and the true cost of veterinary care.
source-image
CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this training tool to practice making heart-felt recommendations about pet insurance to your practice's clients.
source-image
FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
source-image
FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
// JavaScript Document