Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Nov 25, 2014
By dvm360.com staff
Rhonda the receptionist means well, but her customer service skills usually hit a sour note with clients.
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DVM360 MAGAZINE: Nov 04, 2014
By dvm360.com staff
Story focuses on responsible pet ownership.
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DVM360 MAGAZINE: Nov 01, 2014
Veterinarians agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.
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DVM360 MAGAZINE: Nov 01, 2014
One year in, an innovative program sees some success at connecting new pet adopters with local veterinarians.
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DVM360 MAGAZINE: Nov 01, 2014
The truth is, veterinary clients can be a little inconsiderate.
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FIRSTLINE: Sep 01, 2014
?QR codes make it simple for clients—and potential clients—to connect with your business.
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VETERINARY ECONOMICS: Sep 01, 2014
Elicit specific info the right way—especially about preventive care compliance—and you'll get more details and opportunities to educate.
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VETERINARY ECONOMICS: Sep 01, 2014
How to get more cats to your veterinary practice with treats and cat naps—in the right spots.
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VETERINARY ECONOMICS: Sep 01, 2014
Help your veterinary clients to prevent pet and person injuries with these tips and handy client handout.
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VETERINARY ECONOMICS: Sep 01, 2014
You may not possess x-ray vision or super strength, but you can cultivate your powers of client communication to ensure the best care for pets.
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VETERINARY ECONOMICS: Sep 01, 2014
By dvm360.com staff
Veterinary hospitals saw success in client education with more robust risk assessment.
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VETERINARY MEDICINE: Aug 01, 2014
Download these handouts to help clients learn how to best handle their pets.
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
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FIRSTLINE: Jul 11, 2014
Prevent heartache: Match the right pets and people for a lifetime of love.
 
dvm360.com: Jul 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)