Wouldn’t it be awesome to help clients keep their promise to keep Bella’s pearly whites sparkling? Elsa, an 11-month-old Dalmatian, demonstrates how you can teach pet owners to start a tooth-brushing routine.
Your pet-owning clients today are different, yes, but in many ways they might be the same as they've ever been. Delve into two important ways (with dental and oncology examples) that veterinary clients fear the wrong action far more than no action—and what you can do about it.
Good news: Today's pet owners are more aware of their pets' care options. Bad news: The same recommendation doesn't work the same way for every client. Lets work through a pain example in the veterinary clinic.
Are your cat scratch conversations up to scratch? When clients complain about their rat-a-tat-tatty furniture turn the talks toward a paws-itive perspective that offers solutions to soothe kitty's natural inclinations.
The AAHA State of the Industry Report says while many clients who search the Internet for pet health answers will bring it to the exam room, a small percentage will act independently in ways that impact pet health.