Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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DVM360 MAGAZINE: Jun 23, 2017
I wear that title as a badge of honor. My value as a veterinarian lies in the art and skill of death at the heart of my mobile hospice practice.
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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
Jun 19, 2017
Why you need a bereavement coordinator—and how it helps your veterinary team.
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FIRSTLINE: May 30, 2017
Embrace the immediacy of the medium.
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FIRSTLINE: May 26, 2017
Pain + pain = pain squared? Some advice from Dr. Michael Petty on how to get that pain score back to 0.
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FIRSTLINE: May 19, 2017
By dvm360.com staff
Red alert: Are you missing warning signs from clients? Live from CVC Virginia Beach, we share trade secrets from CVC educator Brian Conrad's can't-be-missed session.
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DVM360 MAGAZINE: May 18, 2017
By dvm360.com staff
Do clients roll their eyes when you recommend bathing and antihistamines for tough derm cases?
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FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
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VETERINARY ECONOMICS: May 15, 2017
CVC educator Dr. Caitlin DeWilde lays out social media and website needs for the beginner, the journeyman and the advanced veterinary practice manager or owner.
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VETERINARY MEDICINE: May 12, 2017
If your veterinary clients think food puzzles need no introduction, they’ll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food.
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FIRSTLINE: May 09, 2017
You don't need to FISH for a reason to promote microchips to veterinary clients. Here are some quick thoughts to score a slew of new pets protected from abandonment.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
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FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.