Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Aug 23, 2016
"Sit," "roll over," and the like are good ways for your dog to show off—but these moves also help you communicate with and calm your pet.
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VETTED: Aug 23, 2016
Pet owners will vote with their money—and go to veterinarians who understand behavior.
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VETTED: Aug 22, 2016
Or stuff they didn't teach you in veterinary school.
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FIRSTLINE: Aug 18, 2016
Enlist your handwriting overachievers to help keep the day on track.
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FIRSTLINE: Aug 15, 2016
DVMs (and one CVPM, for good measure) share the characteristics they love most in their veterinary technicians
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
We're not selling you on pet insurance here. But if you're sold on pet insurance and want your veterinary clients sold on it too, here are steps to make that happen.
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
Help more kitties get the healthcare they need with this checklist to make it easier to get kitties to your practice.
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FIRSTLINE: Aug 12, 2016
You don't have to escape to a mountain retreat to find moments of peace in veterinary practice.
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FIRSTLINE: Aug 12, 2016
Unless we regularly communicate that rabies is a real and serious threat, the disease can easily become the 'boogeyman' of veterinary medicine--a mythical threat used to force pets to get more shots.
 
VETTED: Aug 11, 2016
Why should all those touchy-feely, sappy-happy optimists have all the fun? Let's get critical and cranky. Remember: Complaining is a valid venting mechanism. I think some psychologist said that somewhere.
 
VETTED: Aug 10, 2016
By dvm360.com staff
In Trupanion insurance claims, find out which orthopedic conditions are most expensive, which breeds are most prone to fractures, and which breeds most commonly claim for musculoskeletal injuries and illnesses.
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FIRSTLINE: Aug 10, 2016
By dvm360.com staff
Behavior problems can fracture owner-pet bond. Help your veterinary clients. Be their hero.
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FIRSTLINE: Aug 08, 2016
Dog owners can learn how to teach their pets to ignore distractions and focus attention with the helpful tips in this clip.
 
VETTED: Aug 08, 2016
It's time for your veterinary team to dump these really bad service gems.
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
If you don’t take the time to learn your clients’ perceptions about cancer, you’re skipping a step. In this audio clip from a recent CVC session, veterinary cancer specialist Sue Ettinger explains how to give your clients an opportunity to share what they know, what they expect and what they want.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.