Working with clients - technicians | Firstline

Working with clients - technicians

source-image
FIRSTLINE: Sep 23, 2016
Switching styles can trip up the team, but the transition is worth the trouble.
source-image
FIRSTLINE: Sep 23, 2016
By dvm360.com staff
Labs, goldens, bulldogs, Westies ... and yes, bassets. (Plus any other dog who regularly puts in her laps to stay cool or stay trim.) They’re all more likely than average to suffer from otitis.
source-image
FIRSTLINE: Sep 22, 2016
A push for telemedicine and tele-nursing in the veterinary world
source-image
FIRSTLINE: Sep 22, 2016
Managing your senior feline patients goes much deeper than non-slip mats. Consider these tips from Dr. Kelly St. Denis in order to better manager your senior cats.
source-image
DVM360 MAGAZINE: Sep 20, 2016
By dvm360.com staff
Results from a Human Animal Bond Research Initiative and American Animal Hospital Association survey reveal a link between owner knowledge of human-animal bond benefits and veterinary care.
 
VETTED: Sep 19, 2016
Well, most of the time. With education. So put on your teaching caps and meet these clients where they are (so you can lead them where you need them to go).
source-image
FIRSTLINE: Sep 15, 2016
By dvm360.com staff
Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.
source-image
FIRSTLINE: Sep 15, 2016
You want to inspire careful home care and calibrate expectations for the owners of diabetic cats and dogs. And as with many things, it starts with conversations between veterinary team members and pet owners in the exam room ...
source-image
FIRSTLINE: Sep 14, 2016
By dvm360.com staff
Veterinary behavior expert Dr. E’lise Christensen has seen many clients inadvertently set their pets up for failure when it comes to housetraining.
source-image
FIRSTLINE: Sep 14, 2016
By dvm360.com staff
Smooth out senior visits with these client handouts for before, during and after the appointment.
source-image
VETERINARY ECONOMICS: Sep 13, 2016
OK... maybe not 100%. But these five strategies can help increase client compliance with parasite prevention products.
source-image
FIRSTLINE: Sep 10, 2016
By dvm360.com staff
You know you're not really getting the full picture of what your veterinary patients eat. Here's a form to help you get a little fuller picture of a dog's diet.
source-image
FIRSTLINE: Sep 09, 2016
Dog trainer Mikkel Becker shares some stress-indicating behaviors and suggests ways to approach changing dogs' behavior.
 
VETTED: Sep 01, 2016
I scribbled down some good advice for practice managers and practice owners from a past Veterinary Economics article contest winner at a Kansas City practice manager association meeting.
source-image
FIRSTLINE: Aug 31, 2016
Drs. Dani McVety and Mary Gardner give tips to not only assist the process of death, but also to do good and profound work when it comes to giving a pet their "wings."