Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Jan 18, 2017
By dvm360.com staff
Your clients are motivated to give their periodontal disease-stricken pets home care treatment. Here’s what CVC speaker and dentistry expert Vickie Byard suggests you tell them.
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FIRSTLINE: Jan 13, 2017
Technician utilization and Fear Free are in the spotlight in this installment.
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FIRSTLINE: Jan 13, 2017
Look, we can’t go home with our clients to make sure they’re following our advice. But we can offer them classes to make sure they’re getting the knowledge to offer the care their pets need.
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VETERINARY MEDICINE: Jan 10, 2017
Client communication is an essential part of the prevention cycle.
 
VETTED: Jan 05, 2017
By dvm360.com staff
Veterinary professionals have their own set of resolutions, and the rest of the world wouldn't possibly understand.
 
VETTED: Jan 05, 2017
By dvm360.com staff
When a flea, tick or heartworm preventive doesn't work, this veterinary practice manager doesn't point fingers. Here's why.
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DVM360 MAGAZINE: Dec 21, 2016
Some of us want attention when we're hurting. Clients should know their pets tend to bury the fact.
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FIRSTLINE: Dec 20, 2016
Your veterinary client is still confused about online pharmacies and you still don’t know what to say. Use these ideas to get started.
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FIRSTLINE: Dec 16, 2016
By dvm360.com staff
Your veterinary clients can start here when it comes to training their feline friend.
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FIRSTLINE: Dec 11, 2016
By dvm360.com staff
CVC Speaker Dr. Betsy Charles points to Apollo 13 as out-of-this-world leadership.
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FIRSTLINE: Dec 01, 2016
No really, it's as simple as clipping your nails.
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FIRSTLINE: Nov 30, 2016
Educate veterinary clients to help you get to the bottom of cats' behavioral issues by taking advantage of their smartphones. Snapchat filters optional.
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VETTED: Nov 22, 2016
Feline heartworm has been diagnosed in all 50 states, and it was important enough the American Association of Feline Practitioners crafted an entire campaign about it. So why don't veterinary technicians talk about preventive care as much as they could?
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VETERINARY ECONOMICS: Nov 18, 2016
Paying attention to generational differences in your clients is about more than millennials. Take a look at what your older veterinary clients want from you.