Working with clients - technicians | Firstline

Working with clients - technicians

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FIRSTLINE: Aug 17, 2015
By dvm360.com staff
Do you know who's standing in front of you? Are you sure?
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FIRSTLINE: Aug 14, 2015
Use this guide to take some of the stress and fear out of a chronic medical condition and offer support for pets and their owners.
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FIRSTLINE: Aug 10, 2015
Is the shadow of pain haunting pets at your veterinary practice? Shine a light on pain management to help dispel pets' fear.
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VETERINARY ECONOMICS: Aug 07, 2015
By dvm360.com staff
What does a practice team need to do to be Fear-Free? That's an open question, but here is a checklist that tries to gather the very latest on the topic. Find out what you're doing, what you could start and what's going to need you to think about it for a while before trying ...
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dvm360.com: Jul 31, 2015
Help clients transport their cats to your practice with these tips.
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FIRSTLINE: Jul 29, 2015
Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?
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dvm360.com: Jul 29, 2015
By dvm360.com staff
Change the way you and your team understand feline medicine, change your life. Well, more like finally start seeing more cats. Use these tools to find your way (with and educational grant provided by Zoetis).
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FIRSTLINE: Jul 28, 2015
By dvm360.com staff
Proof positive that no pet is a lost cause.
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FIRSTLINE: Jul 22, 2015
By dvm360.com staff
What the heck is a pheromone diffuser? And how do you explain it to clients?
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FIRSTLINE: Jul 13, 2015
By dvm360.com staff
When clients complain that their flea and tick preventives just don't work like they used to, use your investigative powers to ask the right questions to uncover any application errors and discuss next steps.
Jul 10, 2015
These tiny tips can make a big difference in how pets experience their veterinary visits.
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FIRSTLINE: Jul 07, 2015
Use this handout to build pet owners' awareness about pain in their pets.
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dvm360.com: Jun 25, 2015
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)
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dvm360.com: Jun 24, 2015
By dvm360.com staff
Fleas are frustrating, for all involved. But we wonder, is there a communication gap between practitioners and clients that could be making the fight against fleas even worse?
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FIRSTLINE: Jun 11, 2015
By dvm360.com staff
Puppies can play rough. So to ensure a lifetime of safe and happy interactions, teach pet owners to play appropriately with their new puppy from the start.