Working efficiently - technicians | Firstline

Working efficiently - technicians

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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
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FIRSTLINE: Jul 31, 2014
By dvm360.com staff
Taking short mental breaks can help boost your performance on prolonged tasks, according to a 2011 study published in the journal Cognition. And research focused on human nurses show they value break time for social and emotional support. Working in a veterinary hospital, you likely feel the same way. Here are some cost-effective morale boosters to build a better breakroom.
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FIRSTLINE: Jul 31, 2014
Take a minute to remember these safe pet handling tips.
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FIRSTLINE: Jul 31, 2014
A cat bite took me by surprise—and taught me some important lessons.
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FIRSTLINE: Jul 31, 2014
It's the dirty little secret in veterinary practices: animal bites.
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
Make scheduling a snap—and keep your clinical team happy and on pace—with these scheduling guidelines.
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
Use this cheat sheet to schedule more effectively in veterinary practice.
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FIRSTLINE: May 01, 2014
Learn how to keep veterinary team conversations positive and on the right track.
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FIRSTLINE: Mar 31, 2014
By dvm360.com staff
The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.
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FIRSTLINE: Feb 01, 2014
By dvm360.com staff
Review this summary of duties credentialed technicians and veterinary assistants are allowed to perform.
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FIRSTLINE: Feb 01, 2014
There doesn't seem to be appreciation for kennel technicians at my practice. We do a lot of the dirty work and are treated like we aren't as good as everyone else. How can I make my fellow team members value my work?--In the doghouse
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FIRSTLINE: Dec 01, 2013
I'm a receptionist, but I also do a lot of assisting the doctor and technicians. My biggest frustration is trying to learn tasks at the back of the clinic that would make me more helpful while always being interrupted by the phone and walk-ins. How do I balance the work?—Not dropping the ball
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FIRSTLINE: Dec 01, 2013
By dvm360.com staff
Is your life balance out of whack? Use this quiz to find out.
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FIRSTLINE: Sep 01, 2013
By dvm360.com staff
Team members tame Teeter's totter issue with a special solution to manage this feline's mischief.
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FIRSTLINE: Aug 28, 2013
Ready to make game-changing plays in pets' health? You must start by opening yourself to messages from your coaches and practice leaders.