Team Meeting in a Box: Talking tips for tense situations
If your team argues instead of looking for solutions, this meeting is for you. If your team members are unsure how to handle upset clients, this meeting is for you. The tools will help your team members successfully navigate communication during conflict. Don’t delay—get your team started on problem-solving instead of blame-laying.
This Team Meeting in a Box provides all the tools you need to educate your veterinary team members about how to handle conflict in practice. You'll get trainers' scripts, meeting guides, activities and handouts for a thorough team training session. You’ll find four meeting sections, each designed to take 15 minutes. This allows you to hold a series of shorter meetings or one hour-long meeting.
Please note: You must first register (it's free!) and log in with a dvm360.com account to access these team training tools. Log in now or register if you don't already have an account, and then you'll see the Team Meeting in a Box request form below.