VHMA Management Minute: How to handle a Debbie Downer in your veterinary practice

VHMA Management Minute: How to handle a Debbie Downer in your veterinary practice

Fighting a Debbie Downer in your veterinary practice? Watch practice manager Leslie Boudreau, BAS, RVT, CVPM, explain how to turn Debbie's frown upside down.
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Apr 25, 2014
By dvm360.com staff