VHMA Files | Firstline

VHMA Files

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FIRSTLINE: Apr 25, 2014
By dvm360.com staff
Fighting a Debbie Downer in your veterinary practice? Watch practice manager Leslie Boudreau, BAS, RVT, CVPM, explain how to turn Debbie's frown upside down.
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FIRSTLINE: Feb 20, 2014
By dvm360.com staff
You've worked hard to obtain your CVPM. Now what?
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FIRSTLINE: Feb 01, 2014
Get the inside scoop on veterinary practice managers' pay and benefits.
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FIRSTLINE: Feb 01, 2014
Consider these general descriptions and various levels of management at a veterinary hospital.
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FIRSTLINE: Jan 23, 2014
By dvm360.com staff
Have you pursued additional training for your job? And was it worthwhile? Share your thoughts with a manager considering certification.
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FIRSTLINE: Jan 01, 2014
Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.
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FIRSTLINE: Jan 01, 2014
Help avoid lawsuits by practicing good communication.
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FIRSTLINE: Dec 12, 2013
By dvm360.com staff
Have advice on communicating your protocols to unhappy clients? Help this team member.
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FIRSTLINE: Dec 01, 2013
By dvm360.com staff
It's important to understand the concepts that contribute to financial wellness. Use this quick guide to put your practice on the right path.
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FIRSTLINE: Dec 01, 2013
How healthy is your veterinary hospital? You can find out by checking your practice's financial wellness.
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FIRSTLINE: Nov 01, 2013
By dvm360.com staff
Use these ideas to take your meeting from terrible to terrific.
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FIRSTLINE: Nov 01, 2013
Stretch yourself to plan meaningful meetings.
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FIRSTLINE: Oct 01, 2013
Make time to improve your veterinary skills with some continuing education.
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FIRSTLINE: Oct 01, 2013
By dvm360.com staff
Use this form to choose your next CE opportunity and make the most of it.
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FIRSTLINE: Sep 01, 2013
Surveys let veterinary clients rate your performance before they take their frustrations online.