VHMA Files | Firstline

VHMA Files

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FIRSTLINE: Mar 01, 2016
But are they successful? Or wait, do you even have one? Does it all seem like too much work? Time to have that awkward discussion at your practice.
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FIRSTLINE: Feb 29, 2016
Veterinary wellness plans can be a terrific strategy for improving patient health. Consider these important issues with your team before choosing a plan.
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FIRSTLINE: Feb 04, 2016
DYK? Many clients who use Dr. Google aren’t sorry.
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FIRSTLINE: Jan 22, 2016
Use this interactive flow chart to help your veterinary clients keep Dr. Google in check.
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FIRSTLINE: Dec 21, 2015
True or false: When veterinarians and team members use personalized approaches to managing patient health, this enhances care and patients flourish.
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FIRSTLINE: Dec 16, 2015
The business of good medicine counts on guidelines for a vast array of conditions, issues and procedures. Standards make sense, but are practices readily adopting them?
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FIRSTLINE: Oct 30, 2015
Your client left you. She took the cat, took the dog and she’s moving on. But you don’t know it yet because you: a. Don’t track client retention data b. Fudge on what you call “active” clients c. Can’t even begin to define an active client.
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FIRSTLINE: Aug 12, 2015
When you make strong recommendations to pet owners, you can improve client compliance—and help protect pets' health.
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FIRSTLINE: Aug 12, 2015
You recommend tests, but do clients heed your advice?
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FIRSTLINE: Jul 15, 2015
What team members don’t know about finances can hurt your practice.
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FIRSTLINE: May 15, 2015
By dvm360.com staff
Veterinary practice managers, use this quick quiz from the VHMA to check your role in managing the money at your practice. (Psst. You can also ask your practice owners to take the quiz to remind them of the valuable financial skills you can bring to the table.)
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FIRSTLINE: Apr 08, 2015
Whether your veterinary practice is rural, suburban or urban, your fee structure determines how well your practice competes with surrounding practices. Use these steps to identify the right fees for your practice.
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FIRSTLINE: Apr 08, 2015
The Veterinary Hospital Managers Association survey examines competition and fees by practice location.
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FIRSTLINE: Feb 10, 2015
In addition to the specific jobs that managers assume under the five areas of responsibility, there are personal skills, qualities and preferences that managers should either be comfortable with or be interested in refining. Ask yourself these questions.
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FIRSTLINE: Feb 10, 2015
Find out what it takes—and how to get there—with these tips and a quick quiz to see if you’re ready to be a practice manager.