VHMA Files | Firstline

VHMA Files

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FIRSTLINE: May 11, 2016
Answer these five questions to discover your MQ (millennial quotient).
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FIRSTLINE: May 03, 2016
Is bigger better, smaller more streamlined, medium most manageable? VHMA set out to determine if the size of a practice can influence the quality of services, contentment of staff and a practice’s economic viability.
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FIRSTLINE: Mar 01, 2016
But are they successful? Or wait, do you even have one? Does it all seem like too much work? Time to have that awkward discussion at your practice.
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FIRSTLINE: Feb 29, 2016
Veterinary wellness plans can be a terrific strategy for improving patient health. Consider these important issues with your team before choosing a plan.
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FIRSTLINE: Feb 04, 2016
DYK? Many clients who use Dr. Google aren’t sorry.
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FIRSTLINE: Jan 22, 2016
Use this interactive flow chart to help your veterinary clients keep Dr. Google in check.
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FIRSTLINE: Dec 21, 2015
True or false: When veterinarians and team members use personalized approaches to managing patient health, this enhances care and patients flourish.
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FIRSTLINE: Dec 16, 2015
The business of good medicine counts on guidelines for a vast array of conditions, issues and procedures. Standards make sense, but are practices readily adopting them?
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FIRSTLINE: Oct 30, 2015
Your client left you. She took the cat, took the dog and she’s moving on. But you don’t know it yet because you: a. Don’t track client retention data b. Fudge on what you call “active” clients c. Can’t even begin to define an active client.
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FIRSTLINE: Aug 12, 2015
When you make strong recommendations to pet owners, you can improve client compliance—and help protect pets' health.
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FIRSTLINE: Aug 12, 2015
You recommend tests, but do clients heed your advice?
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FIRSTLINE: Jul 15, 2015
What team members don’t know about finances can hurt your practice.
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FIRSTLINE: May 15, 2015
By dvm360.com staff
Veterinary practice managers, use this quick quiz from the VHMA to check your role in managing the money at your practice. (Psst. You can also ask your practice owners to take the quiz to remind them of the valuable financial skills you can bring to the table.)
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FIRSTLINE: Apr 08, 2015
Whether your veterinary practice is rural, suburban or urban, your fee structure determines how well your practice competes with surrounding practices. Use these steps to identify the right fees for your practice.
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FIRSTLINE: Apr 08, 2015
The Veterinary Hospital Managers Association survey examines competition and fees by practice location.