Patient care for techs

Vet tech's confession: "I was bitten"

FIRSTLINE - Jul 31, 2014

A cat bite took me by surprise—and taught me some important lessons.

5 tips to avoid getting bitten

FIRSTLINE - Jul 31, 2014

Take a minute to remember these safe pet handling tips.

Veterinary teams talk frankly about getting bitten

FIRSTLINE - Jul 31, 2014

It's the dirty little secret in veterinary practices: animal bites.

Team safety: The peril of pet bites in veterinary practice

FIRSTLINE - Jul 30, 2014

More than 80 percent of team members say they've been bitten at work, according to a 2014 Firstline study. And when team members brush off the bite or blame themselves, the results can be dire.

7 steps to make your veterinary practice comfortable for older pets

FIRSTLINE - Mar 01, 2014

Use these tips to ease the pain and strain of a veterinary visit for senior pets.

Client service for techs

Case study: 4 lessons from a departing veterinary client

DVM360 MAGAZINE - Sep 01, 2014

The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.

Why I hate discounted exams—and love free vaccines

VETERINARY ECONOMICS - Aug 20, 2014

Use your prices to show clients you value your veterinary staff's time and knowledge.

dvm360 Leadership Challenge: Fear Free

DVM360 MAGAZINE - Aug 04, 2014

Your complete resource to what some call a revolution that will forever change veterinary medicine.

The dental care toolkit

dvm360 - Aug 01, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)

From fearful to Fear Free veterinary visits

FIRSTLINE - Aug 01, 2014

Forget the old ideas of scaredy cats and fraidy dogs. You can make veterinary visits more comfortable for every patient with these simple steps.

Proceedings papers for techs

Launching technician appointments and other services: sharing solutions that work (Proceedings)

CVC IN KANSAS CITY PROCEEDINGS - Aug 01, 2011

It isn't uncommon to find practices that, either formally or informally, offer technician appointments; i.e. patient visits in which certain services are provided to the pet and pet owner by a credentialed veterinary technician instead of by a veterinarian.

Anatomy and charting (Proceedings)

CVC IN KANSAS CITY PROCEEDINGS - Aug 01, 2011

Being aware of dental formulas, oral anatomy as well as terminology is crucial to proper charting.

Restraint, physical examination and venipuncture techniques in small mammals (Proceedings)

CVC IN KANSAS CITY PROCEEDINGS - Aug 01, 2011

The exotic small mammal physical examination is performed similarly to other small animals such as dogs and cats. All items that may be needed during the physical examination should be out and within hands reach before you start. Exotic small mammals can become easily stressed so it is essential to keep the "time in hand" to a minimum when necessary.

Managing fractious cats (Proceedings)

CVC IN KANSAS CITY PROCEEDINGS - Aug 01, 2011

Fractious cats are an inevitable part of small animal practice. A client's decision to return to your hospital for future veterinary services may hinge on how the doctor and staff deal with these patients. In fact, your level of achievement in the "art of practice" is seen vividly in your ability to deal with these difficult patients.

Anesthesia for small exotic mammals (Proceedings)

CVC IN KANSAS CITY PROCEEDINGS - Aug 01, 2011

Exotic small mammals (formally known as pocket pets) are challenging creatures to work with. When working with dogs and cats, it is usually easy to place an intravenous catheter, intubate, provide fluid therapy, hook up an ECG, place a blood pressure cuff, and keep track of the core body temperature.