Veterinary technicians | Firstline

dvm360 Leadership Challenge

dvm360 Leadership Challenge: Toxic Teams

dvm360.com - Jan 23, 2017

Can't we all just get along? (And what do you do when the answer is no?) This dvm360 Leadership Challenge investigates the sources of this poison and offers commentary, data and solutions to help teams dismantle their destructive forces. ...

Client service for techs

Increase your senior savvy

FIRSTLINE - Mar 27, 2017

We’ve scoured our site to bring you a collection of some of our favorite senior care tips to use in your veterinary clinic and to send home with your clients.

Canine dental treat comparison chart

FIRSTLINE - Mar 16, 2017

Not all canine dental treats are created equal. Use this chart in your veterinary hospital to help dog owners find the best chews for their pets.

Slow and steady wins the transition to a new veterinary diet

FIRSTLINE - Mar 14, 2017

When transitioning a pet to a new diet, think like the tortoise, not the hare.

Talking to ticked off clients

FIRSTLINE - Mar 14, 2017

Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.

VHMA Files: Client loyalty: Are you feeling their love?

FIRSTLINE - Mar 12, 2017

Experts say it costs between four and 10 times more to acquire a new customer than it does to keep an existing one. And it costs 30 times more to attract a new client than to keep the ones you have. Clearly nurturing client loyalty makes good business sense.

Proceedings papers for techs

Pediatric and reproductive emergency room pearls (Proceedings)

CVC IN WASHINGTON, D.C. PROCEEDINGS

Pediatric and reproductive emergencies are common in both general practice and the emergency room setting and can be both extremely rewarding for the small animal practitioner.

Adrenal disease in dogs and cats (Proceedings)

CVC IN WASHINGTON, D.C. PROCEEDINGS

Hyperadrenocorticism develops most commonly in middle aged to older cats.

Common behavior modifications and their applications (Proceedings)

CVC IN WASHINGTON, D.C. PROCEEDINGS

Pets that exhibit problematic behaviors risk losing their homes or even their lives.

Puppy 101: Incorporating puppy classes into practice (Proceedings)

CVC IN WASHINGTON, D.C. PROCEEDINGS

Puppies are the future of your practice.

Tips and tricks for feeding tube use and management (Proceedings)

CVC IN WASHINGTON, D.C. PROCEEDINGS

Nutrition is an oft-overlooked aspect of management of the hospitalized patient. In the case of inadequate energy intake in the non-stressed cat or dog, the body will down-regulate energy expenditure, conserve lean muscle mass and increase lipolysis.