Veterinary technicians | Firstline

Client service for techs

Coffee on the Couch: Dr. Andy Roark gets into scripted and unscripted inclusion (and into a swimming pool)

FIRSTLINE - May 04, 2016

Firstline magazine's ongoing series of talks for techs takes unexpected twists and turns.

Tooth truths: Sink your teeth into this data

FIRSTLINE - Apr 28, 2016

What's your role when it comes to dental care for the pets at your veterinary practice?

Focus on the future: Comfort for clients

FIRSTLINE - Apr 26, 2016

Do you feel it? The age of client service is here, and it's here to stay. Here are the six steps this veterinary practice took that led to a record-breaking year.

How to transform that “out of use” exam room into a comfort room

FIRSTLINE - Apr 26, 2016

The goal: To create a place where families could have the quiet and privacy needed to say goodbye, a place where a patient can relax and be open to the benefits of alternative treatment or a place where a client can wait while the pet undergoes a critical procedure.

Plot your next career move

FIRSTLINE - Apr 21, 2016

Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS - Oct 01, 2011

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS - Oct 01, 2011

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS - Oct 01, 2011

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patient's lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS - Oct 01, 2011

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS - Oct 01, 2011

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.