Veterinary team motivator: Turn "I" into "we"

Veterinary team motivator: Turn "I" into "we"

Use team speak to improve veterinary team members' confidence and performance.
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Jan 01, 2014
By dvm360.com staff

A recent Michigan State University study shows what sports teams have known for a while: A cohesive team performs better. And researchers recommend one little word to change the tone for your practice—"we." Team-oriented talk can boost your team members' confidence and their performance. At your next team meeting, try brainstorming "I" statements you can change to motivational "we" phrases with goals. For example, "I'm very good about explaining the benefits of regular dental care" becomes, "We've done a great job educating pet owners about the importance of regular dental care. Let's keep this trend going by setting a goal to increase dental cleanings by 20 percent this year."

Check out http://dvm360.com/teamtalk to read more about the team study.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

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The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

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A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

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Enriching geriatric patient's lives (Proceedings)

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Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

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Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.