Veterinary managers | Firstline

The dvm360 Leadership Challenge

dvm360 Leadership Challenge: Hack your (veterinary) life

Aug 05, 2016

You've probably heard the term "lifehack." Here's why it's relevant to your life as a veterinary professional. (With an educational grant provided by Boehringer Ingelheim) ...

Tips and insights from 2015 Practice Manager of the Year finalists

Community teamwork keeps stray pets current on vaccinations

Our veterinary hospital works with the city to improve the health of loose pets and vaccinate them before they’re released to their owners—or a new forever home. ...

Chip in to promote microchipping

Does the idea of lost pets get under your skin? Our veterinary practice barked up the right tree by offering free microchips at the Barking at the Moon Dog Festival—and created a lasting connection with our community that improved the business and boosted team morale. ...

I was a 23-year-old veterinary practice manager

This Practice Manager of the Year nominee shares her experience overseeing older, more experienced team members. ...

How I learned to stop worrying and love the heartworm test

This Practice Manager of the Year nominee sold her practice owners a plan for new vaccines and testing. The result? Practice revenue. ...

Gallery: The top 10 2015 Practice Manager of the Year nominees

The final winner of the Veterinary Economics contest, sponsored by VPI-Nationwide, will be announced at CVC Kansas City in August. For now, come see the contenders ... ...

Training and motivation

Don't panic! A low-stress approach is easy and fun

By E'Lise Christensen, DVM, DACVB

Switching styles can trip up the team, but the transition is worth the trouble.

Marijuana ... bingo!

By ASPCA Animal Poison Control Center staff

While fielding calls to help save pets from drug-stash ingestion accidents and allergic reactions, the veterinary team at the ASPCA Animal Poison Control Center keeps up morale and mood with some harmless tallying.

Print: "Good job" for technicians

By staff

Step 1: Print. Step 2: Cut. Step 3: Compliment and congratulate. Step 4: Repeat.

Client communication strategies

May we present ... the 5 ways to screw up a new puppy or kitten visit

By Oriana D. Scislowicz, BS, LVT

Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.

The gold mine that is your practice management software

By staff

You don't have to dig deep to unearth all the benefits of the software sitting right there on your veterinary office computers.

3 dental tips with bite!

By staff

A CVC attendee gave us a trio of veterinary dental client-compliance tips for you to chew on.

Managing your time

Practice apps are where it's at

By Bash Halow, LVT, CVPM

CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.

Getting the love you want from your lab(oratory)

By Christine Shupe

Are you in an exclusive relationship with your lab? Before you commit, make sure you establish clear boundaries.

Navigating the 5 Cs of coping with compassion fatigue

By Becky Murray, CVT, LPC

Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.