Training and motivation
The Veterinary Economics Practice Manager of the Year shares his team's solution: two "flags" in the practice software, not one.
Set team members on the right social-media track at your practice with this customizable policy.
Sheila Grosdidier counsels a team member battling low team morale.
Use these cards to gently remind veterinary team members that everyone chooses their attitude at work.
Halt the tattling—and hail good attitudes—with this simple trick.
Client communication strategies
Get on your soapbox and deliver the message.
You can help pets get the topnotch care they deserve, grow in your job, and position yourself for promotions and pay increases. Help create a coordinated effort to protect and preserve pets’ health and teach more pet owners about how they can afford to offer their pets the care they need.
“I can’t afford that.” “It’s too expensive.” Don’t you wish you could eliminate these words from pet owners’ vocabulary? Use these steps to boost your education program to the next level and effectively teach pet owners about how to offer the next level of care for their pets.
Your team’s strategy: Mapping out cohesive care conversations (Sponsored by Veterinary Pet Insurance)
When everyone on your team plays a role, you can have fast, effective pet insurance conversations that flow throughout your practice. This interactive map lets you brush up on each team member's role—and gives tips on keeping the discussion rolling during a pet’s visit.
If you’re looking for the next step in your veterinary career, the job of pet insurance coordinator might be the right career path for you. Consider this sample job description to learn more about this emerging position in practice.