Training and motivation
Renowned speaker and writer bridged the worlds of human healthcare and veterinary medicine.
Shawn McVey counsels a manager who's struggling with a veterinary technician and receptionist who frequently call in sick.
The Equal Employment Opportunity Commission offers a template for veterinary practices' handbooks.
Shawn McVey counsels a veterinary manager who's constantly second-guessed by her boss.
This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Merck Animal Health)
Client communication strategies
A calmer client means a calmer pet.
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss tick control with clients. (With an educational grant provided by Merck Animal Health)
Use your social media network to educate veterinary clients and raise awareness about tick facts and figures with these tweets and posts.
Check out this Q&A to answer one of pet owners' top questions about parasites.
Is there a communication gap between veterinary professionals and pet owners when it comes to ticks? New data points to yes.