Veterinary managers | Firstline

Training and motivation

Vetcetera: Bullied by the "super-tech"

Guest host Dr. Sarah Wooten relates a real life tale of being bullied in the veterinary clinic, and shares expert advice from Sheila Grosdidier, RVT.

Stop the blame culture at your veterinary practice now

Use these three tips to improve your workday today.

10 ways to cope with grumpy pet owners

Use these tips to cope with cranky clients and find better ways to communicate for better pet health.

What's the deal with veterinary team members' benefits?

Here's a closer look at benefits team members reported receiving in 2014.

Growing the Lean veterinary practice

Dr. Chip Ponsford explores how to "tend" your veterinary practice in order to harvest an efficient, successful business.

Client communication strategies

Data Center: 90% of pet owners say they want to know about high incidence of parasites in area

The monthly data center column covers market data, industry trends and more. Access it all by heading to

How to recommend an expensive veterinary procedure—successfully

Money is the elephant in the (exam) room. Here's how to avoid awkward situations related to pets' healthcare costs.

The biggest lie veterinarians tell themselves

This misguided belief undermines the way we practice, communicate and provide patient care.

America's most wanted parasites

Arm your veterinary team to help pet owners protect themselves from these fugitives.