Veterinary managers | Firstline

The dvm360 Leadership Challenge

dvm360 Leadership Challenge: Hack your (veterinary) life

Aug 05, 2016

You've probably heard the term "lifehack." Here's why it's relevant to your life as a veterinary professional. (With an educational grant provided by Boehringer Ingelheim) ...

Tips and insights from 2015 Practice Manager of the Year finalists

Community teamwork keeps stray pets current on vaccinations

Our veterinary hospital works with the city to improve the health of loose pets and vaccinate them before they’re released to their owners—or a new forever home. ...

Chip in to promote microchipping

Does the idea of lost pets get under your skin? Our veterinary practice barked up the right tree by offering free microchips at the Barking at the Moon Dog Festival—and created a lasting connection with our community that improved the business and boosted team morale. ...

I was a 23-year-old veterinary practice manager

This Practice Manager of the Year nominee shares her experience overseeing older, more experienced team members. ...

How I learned to stop worrying and love the heartworm test

This Practice Manager of the Year nominee sold her practice owners a plan for new vaccines and testing. The result? Practice revenue. ...

Gallery: The top 10 2015 Practice Manager of the Year nominees

The final winner of the Veterinary Economics contest, sponsored by VPI-Nationwide, will be announced at CVC Kansas City in August. For now, come see the contenders ... ...

Training and motivation

It's time to overcommunicate!

By Brian Conrad, CVPM

He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.

Equine veterinary associates: Getting out from under the boss's shadow

By Kyle Palmer, CVT

How practice managers and owners can make sure their newest doctor is a success.

The XYZs of employee satisfaction

By Mike Paul, DVM

Happy employees make happy clients, and what suits baby boomers may not fit millennials.

Client communication strategies

Our "every time" pet owner questions

By Sally Mullen

Our visits are action-packed, and our clients are time-strapped. But at our veterinary hospital, DVMs and technicians make sure we don't miss some crucial questions about home life and history for our patients.

Your Veterinary Voice episode 7: Meet Bash Halow, LVT, CVPM

By Brendan Howard, Business Channel Director, Bash Halow, LVT, CVPM

"It's not you, it's me." ... Well, OK, maybe it is you, says Bash Halow, LVT, CVPM. In this episode, he pulls back the curtain on veterinary consultancy. Are YOU the problem in your practice?

1 out of 5 patients was positive!

By Brian Conrad, CVPM

Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.

Managing your time

Getting the love you want from your lab(oratory)

By Christine Shupe

Are you in an exclusive relationship with your lab? Before you commit, make sure you establish clear boundaries.

Navigating the 5 Cs of coping with compassion fatigue

By Becky Murray, CVT, LPC

Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.

Practice management hacks: Advice to a new manager on how to manage staff and be a successful boss

By dvm360.com staff

VHMA members spill their best-kept secrets for successful staff management.