Training and motivation
Veterinary conference attendees dug down deep to explore skills, desires and personality to navigate the bumpy path to veterinary clinic ownership.
New from Firstline, we're happy to present our latest Team Meeting in a Box: Armor your team to prevent pet bites
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
Everyone in veterinary medicine can help as holiday stress and high expectations buffet the vulnerable: Just talk and listen.
The Veterinary Economics Practice Manager of the Year shares his team's solution: two "flags" in the practice software, not one.
Client communication strategies
Veterinarians' dirty little secret, making more money through feline visits, and commentary from Dr. Elizabeth Colleran.
Amuse waiting cats and market your veterinary practice at the same time.
Your clients may be getting behavior advice from cable TV. Get your opinion in the mix.
There's no reason why these appointments can't be booked in advance.
Consider these real client calls, then talk through how your team would respond.