Tools for tough client talks

Tools for tough client talks

Feb 12, 2013
By dvm360.com staff

Are you struggling to find the right words to talk to clients about their pets' serious health condition? Consider these tools to ease the path:

> 6 myths of veterinary palliative care

> Sample script: How to discuss the cost of euthanasia

> Tips for helping pets suffering from cancer pain

> 13 gentle gestures to help grieving clients

> How to relay bad news

> The long walk to goodbye

> Reach out to grieving pet owners

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.