Team training tool: How to handle pet owners who block your veterinary message

When pet owners block you, it can be difficult to convey important information about their pet's health. You can improve pet owners' compliance by practicing sample conversations to overcome blockers.
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Apr 01, 2014
By dvm360.com staff
 

Download this team training tool to practice how to handle pet owners who block you and make sure every client hears your veterinary recommendations.