Team conflict for technicians | Firstline

Team conflict for technicians

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FIRSTLINE: Oct 03, 2016
By dvm360.com staff
A watched pot never boils, right? Use this team tool to identify risk factors for compassion fatigue.
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FIRSTLINE: Sep 30, 2016
As phone apps have gone from interesting to essential in our daily lives, we take a moment to imagine the best veterinary apps of the future—and how they might help tackle your toughest challenges in practice.
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FIRSTLINE: Aug 29, 2016
By dvm360.com staff
Veterinary technicians spill their secrets! Check out their anonymous confessions about the things that make vet tech life super-annoying, super-sad and (of course) totally hilarious and awesome.
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FIRSTLINE: Aug 12, 2016
You don't have to escape to a mountain retreat to find moments of peace in veterinary practice.
 
VETTED: Jul 26, 2016
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
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FIRSTLINE: Jul 10, 2016
By dvm360.com staff
If team members are fleeing your veterinary practice, it just might be for one of these reasons--their top 10 frustrations in practice.
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FIRSTLINE: Jun 01, 2016
Personality types be damned! Bash Halow, LVT, CVPM, shares the simple but demanding steps he takes in every crucial conversation he manages in veterinary practice and in life.
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FIRSTLINE: May 18, 2016
Aaaaaaah! You’re the star of a horror flick that takes place in your veterinary hospital, with the demons and creeps played by some awful coworkers. But you can survive! Learn about the hairy problems these fiends put you in and whether their thoughtless or malicious behavior is bullying, harassment or just really, really annoying.
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FIRSTLINE: Mar 24, 2016
Two practice management consultants serve up a heaping helping of advice for a credentialed technician struggling in a practice that’s turned a blind eye to an abusive and unlicensed technician who may be pushing the boundaries of the credentialing laws in their state.
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FIRSTLINE: Feb 05, 2016
One's an innovation, one's a cool song. Both can appeal to baby boomers. Here's how to set the computer-unsavvy free in your veterinary clinic with paperless practice.
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FIRSTLINE: Sep 23, 2015
OK, nothing really beats a box of kittens, but free team training is almost as nice—just a little less furry (and it doesn’t shed).
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FIRSTLINE: Sep 18, 2015
One of the veterinary technicians is super territorial and bossy, and I’m so sick of her I’m ready to quit! What can I say to my boss to help her see this Super Tech is ruining our team?
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FIRSTLINE: Aug 05, 2015
A bully on your veterinary team may start with a little growling and nipping, but you need to bark back before they ravage your team’s culture and ruin more than just the workday.
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FIRSTLINE: Jul 29, 2015
Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.