Team conflict for technicians | Firstline

Team conflict for technicians

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FIRSTLINE: Oct 18, 2017
Don’t let workplace negativity get you down. Use these tips to fight back and turn your team around.
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VETERINARY ECONOMICS: Oct 13, 2017
Our veterinary specialty and emergency hospital was calling in technicians for work they weren't ready for, work that didn't need to be urgently done, and after proverbial fires were already out. My protocol helped fix it.
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FIRSTLINE: Sep 19, 2017
If your team can't give clients a clear message, there's little hope of compliance (and pet wellness).
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FIRSTLINE: Aug 25, 2017
If you struggle to mentally distance yourself from your veterinary patients and team members—even when they’re miles away and you’re off the clock—read these tips and prepare to disengage.
 
VETTED: Aug 07, 2017
If you take emotional responsibility for everyone else's problems, putting their monkeys on your back and in your mind, you'll have a hard time finding room for your own needs at the end of the veterinary workday.
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VETERINARY ECONOMICS: Apr 13, 2017
Ask the dvm360/VHMA Practice Manager of the Year: Our veterinary practice doesn't handle conflict well. How can we improve?
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FIRSTLINE: Apr 12, 2017
By dvm360.com staff
If your veterinary practice is toxic, consider the possibility that you—yes, you—may be the problem. Find out if you’re the party responsible for the toxicity with this quick quiz.
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FIRSTLINE: Mar 27, 2017
By dvm360.com staff
If you suspect bad communication and personality conflicts poisoning your veterinary practice culture, confirm your diagnosis here.
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FIRSTLINE: Mar 06, 2017
Before your work bud becomes your new BFF, learn from these common mistakes that spring from friendships with your veterinary colleagues.
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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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DVM360 MAGAZINE: Jan 31, 2017
By dvm360.com staff
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 25, 2017
Hello, drama! Rhonda the receptionist's toxic relationship with Taylor the technician erupts in real time in front of a veterinary client. Check out this interactive choose-your-own adventure story. Can these relationships be saved?
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.