Quality seating is hard to find, but veterinary technician Tasha McNerney, BS, CVT, doesn’t let that stop her from wrangling some career tips from the YouTube “Cone of Shame” creator and world-renowned veterinarian.
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.
As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.
This activity helps stimulate team members to enact the old adage "treat others as you like to be treated." Each member of the team takes a few minutes to list possible ways they would finish the sentence, "I like it when people are ..."
Don't let clients be fooled by fleas! Take 20 minutes in your next team meeting to discuss each of these barriers to flea prevention—and make a plan for better client communication about these pesky parasites.
Heads up! How you stand can show pet owners and coworkers what you stand for—high-quality client service and veterinary care. It also builds self-confidence and sends positive vibes to those around you. Or you could flub your client interactions with bad body language that says “back off!”