Team communication for technicians | Firstline

Team communication for technicians

 
VETTED: Jul 26, 2016
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
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VETERINARY ECONOMICS: Jul 19, 2016
By dvm360.com staff
Use this to-do list from practice manager Lisel Coles to make your meetings a little less work and a lot more play.
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
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FIRSTLINE: Jul 10, 2016
By dvm360.com staff
If team members are fleeing your veterinary practice, it just might be for one of these reasons--their top 10 frustrations in practice.
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FIRSTLINE: Jun 14, 2016
By dvm360.com staff
Use this handout to familiarize your team with the warnings signs that signal burnout.
 
VETTED: May 13, 2016
Kindness and positivity in the workplace aren’t schmaltzy, starry-eyed ideals—they’re necessities if you want to perform your best. Here’s what the dvm360 editors have been reading, watching and doing to up their kindness quotient.
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FIRSTLINE: Apr 18, 2016
By dvm360.com staff
Maximize medicine and manpower, but be aware of the cost
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FIRSTLINE: Apr 15, 2016
Take a page from this ’90s cartoon and turn your team into a smooth running, client pleasing, world-dominating machine.
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FIRSTLINE: Mar 24, 2016
Two practice management consultants serve up a heaping helping of advice for a credentialed technician struggling in a practice that’s turned a blind eye to an abusive and unlicensed technician who may be pushing the boundaries of the credentialing laws in their state.
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FIRSTLINE: Feb 10, 2016
By dvm360.com staff
Spend five minutes at your next team meeting to practice the "weight" conversation—and encourage clients to take the next steps to make healthier feeding choices for their pets.
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Nationwide: Dec 24, 2015
By dvm360.com staff
Your veterinary team knows all about the health of your patients, but what about the health of your veterinary practice? In this Team Meeting in a Box, you'll look at the condition of your financials and your operations and then treat them with new ideas and strategies.
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FIRSTLINE: Nov 11, 2015
“There’s a bully who’s really wrecking my life at my veterinary practice. How do I broach the “B” word to my boss—and when is it time to move on to another hospital?” Sheila Grosdidier, RVT, of VMC, Inc. in Evergreen, Colorado, says the answer lies in another “B” word: Showing your boss how the bully affects the business.
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FIRSTLINE: Sep 23, 2015
OK, nothing really beats a box of kittens, but free team training is almost as nice—just a little less furry (and it doesn’t shed).
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FIRSTLINE: Sep 18, 2015
One of the veterinary technicians is super territorial and bossy, and I’m so sick of her I’m ready to quit! What can I say to my boss to help her see this Super Tech is ruining our team?