Team communication for technicians | Firstline

Team communication for technicians

source-image
FIRSTLINE: May 01, 2008
Sandy scratches. A lot. When her leg gets going, it makes a sound against the floor like a hammer driving a nail. My mother-in-law, Jane, first noticed Sandy's behavior a few months ago. When Jane took Sandy, a mid-sized 13-year-old mixed-breed pooch, to the veterinarian, he suggested a diet change to curb the scratching that makes her so uncomfortable.
source-image
FIRSTLINE: Apr 01, 2008
How you deliver information may be overriding your message—and preventing colleagues and clients from hearing you clearly. Learn how to improve your presentation and earn their respect.
source-image
FIRSTLINE: Mar 12, 2008
By dvm360.com staff
Team members with different roles answer the question, "What can your team do to make your job easier for you?"
source-image
VETERINARY ECONOMICS: Jul 01, 2007
How can we overcome communication problems when shifts change? Our team members in the front and in the back of the hospital seem to have trouble keeping up with each other when the morning shift changes to the afternoon shift.
source-image
FIRSTLINE: Jan 01, 2007
You're no punching bag, so don't let anyone treat you like one. Use these bully-busting strategies to reclaim your practice.
source-image
FIRSTLINE: Aug 01, 2006
When you say apple, do others hear orange? Use these tips to give helpful feedback that others will understand and appreciate.
source-image
FIRSTLINE: Jun 01, 2006
Q. I've recently been promoted to a supervisory position. What's the best way to ease into my new responsibilities without offending co-workers?
source-image
FIRSTLINE: Jun 01, 2006
By dvm360.com staff
Use these tips to utter praise that makes your co-workers feel great.
source-image
VETERINARY ECONOMICS: Apr 01, 2006
Use a newsletter to make sure staff members never feel left out in the cold.
source-image
FIRSTLINE: Feb 01, 2006
Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.
source-image
FIRSTLINE: Dec 01, 2005
As the practice manager, how can I encourage team members to come to me with their problems first, before approaching the owner?
source-image
FIRSTLINE: Dec 01, 2005
Staff members at Danforth Animal Hospital in Edmond, Okla., turned their monthly staff meetings into a roundtable discussion, says Pam Crabtree, RVT.
source-image
FIRSTLINE: Dec 01, 2005
Six prescriptions to keep receptionists from feeling isolated.
source-image
FIRSTLINE: Oct 01, 2005
It's hard to find the right words when you're broaching a topic that could spark tempers. Here's help to head off eruptions with co-workers, clients, or the boss.
source-image
FIRSTLINE: Oct 01, 2005
We never have staff meetings, and no one ever knows what's going on in the practice. How can we encourage staff meetings?