Team communication for technicians | Firstline

Team communication for technicians

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VETERINARY ECONOMICS: Jul 01, 2007
How can we overcome communication problems when shifts change? Our team members in the front and in the back of the hospital seem to have trouble keeping up with each other when the morning shift changes to the afternoon shift.
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FIRSTLINE: Jan 01, 2007
You're no punching bag, so don't let anyone treat you like one. Use these bully-busting strategies to reclaim your practice.
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FIRSTLINE: Aug 01, 2006
When you say apple, do others hear orange? Use these tips to give helpful feedback that others will understand and appreciate.
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FIRSTLINE: Jun 01, 2006
Q. I've recently been promoted to a supervisory position. What's the best way to ease into my new responsibilities without offending co-workers?
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FIRSTLINE: Jun 01, 2006
By dvm360.com staff
Use these tips to utter praise that makes your co-workers feel great.
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VETERINARY ECONOMICS: Apr 01, 2006
Use a newsletter to make sure staff members never feel left out in the cold.
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FIRSTLINE: Feb 01, 2006
Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.
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FIRSTLINE: Dec 01, 2005
As the practice manager, how can I encourage team members to come to me with their problems first, before approaching the owner?
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FIRSTLINE: Dec 01, 2005
Staff members at Danforth Animal Hospital in Edmond, Okla., turned their monthly staff meetings into a roundtable discussion, says Pam Crabtree, RVT.
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FIRSTLINE: Dec 01, 2005
Six prescriptions to keep receptionists from feeling isolated.
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FIRSTLINE: Oct 01, 2005
It's hard to find the right words when you're broaching a topic that could spark tempers. Here's help to head off eruptions with co-workers, clients, or the boss.
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FIRSTLINE: Oct 01, 2005
We never have staff meetings, and no one ever knows what's going on in the practice. How can we encourage staff meetings?
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FIRSTLINE: Aug 01, 2005
When you're faced with a co-worker who's acting like a demon, these strategies will help.
May 16, 2005
Consider these important steps to improve communication at staff meetings, or help resolve conflicts.
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VETERINARY ECONOMICS: May 01, 2005
By dvm360.com staff
Confrontation in the workplace can be tricky—you don't want to burn bridges, but you also don't want to suffer at the hands of a colleague.