Sandy scratches. A lot. When her leg gets going, it makes a sound against the floor like a hammer driving a nail. My mother-in-law, Jane, first noticed Sandy's behavior a few months ago. When Jane took Sandy, a mid-sized 13-year-old mixed-breed pooch, to the veterinarian, he suggested a diet change to curb the scratching that makes her so uncomfortable.
How can we overcome communication problems when shifts change? Our team members in the front and in the back of the hospital seem to have trouble keeping up with each other when the morning shift changes to the afternoon shift.