Team communication for managers | Firstline

Team communication for managers

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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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FIRSTLINE: Sep 23, 2016
Switching styles can trip up the team, but the transition is worth the trouble.
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VETERINARY ECONOMICS: Sep 15, 2016
By dvm360.com staff
When your veterinary job is toxic or ugly or it's making you unhappy, why don't you leave? Practice management consultant Shawn McVey, MA, MSW, susses out what's keeping you in your potentially abusive work relationships.
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FIRSTLINE: Sep 13, 2016
By dvm360.com staff
Step 1: Print. Step 2: Cut. Step 3: Compliment and congratulate. Step 4: Repeat.
 
VETTED: Sep 13, 2016
These days, there may be fewer f-bombs from your favorite CVC speaker and dvm360 contributor, but McVey still brings the heat when it comes to the toughest issues in veterinary medicine.
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VETERINARY ECONOMICS: Sep 05, 2016
Everyone gets frustrated when their fellow team members are late. This 2016 dvm360/VHMA Practice Manager of the Year contestant initiated a new program to put a stop to tardiness. And then …
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VETERINARY ECONOMICS: Aug 27, 2016
Handling the chaos created by change within a veterinary clinic is something that requires virtue, and Shawn McVey tells it on the mountain to practice managers at CVC Kansas City.
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FIRSTLINE: Aug 20, 2016
Great pain management isn't limited to specialty and referral practices—you can do it!
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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FIRSTLINE: Aug 17, 2016
There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
 
VETTED: Aug 04, 2016
He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.
 
VETTED: Jul 26, 2016
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
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FIRSTLINE: Jul 26, 2016
An associate's anxiety was crippling our team. The team members were frustrated and complaining. Something needed to change at this dvm360/VHMA Practice Manager of the Year contestant's veterinary hospital. So they made a plan ...
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FIRSTLINE: Jul 22, 2016
Our two-doctor veterinary show turned into a solo act when a DVM went out on a well-deserved maternity leave. Here are seven pieces of advice for other managers and teams living through a veterinarian's extended leave.