Team communication for managers | Firstline

Team communication for managers

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VETERINARY ECONOMICS: Dec 01, 2014
Everyone in veterinary medicine can help as holiday stress and high expectations buffet the vulnerable: Just talk and listen.
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FIRSTLINE: Nov 01, 2014
Halt the tattling—and hail good attitudes—with this simple trick.
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FIRSTLINE: Nov 01, 2014
Sheila Grosdidier counsels a team member battling low team morale.
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DVM360 MAGAZINE: Oct 01, 2014
This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
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VETERINARY ECONOMICS: Sep 19, 2014
By dvm360.com staff
In this type of scenario, showing respect for the offending team member is key.
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VETERINARY ECONOMICS: Sep 19, 2014
By dvm360.com staff
Get a tip from an expert to help you navigate this sticky situation in practice.
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FIRSTLINE: Sep 01, 2014
Face conflict head-on to build a stronger team.
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VETERINARY ECONOMICS: Aug 25, 2014
Promote happiness, keep your veterinary team content and boost your bottom line with a few easy-to-implement ideas.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.
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FIRSTLINE: Aug 01, 2014
By dvm360.com staff
Use this sample chart to review areas where your veterinary practice is doing well with dental care compliance and where you need to improve.
 
dvm360.com: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dental care with your veterinary team and clients. (With an educational grant provided by Virbac)
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FIRSTLINE: Jul 31, 2014
It's the dirty little secret in veterinary practices: animal bites.
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FIRSTLINE: Jul 01, 2014
By dvm360.com staff
Practice more effective praise to recognize the stars in your veterinary practice.