Team communication for managers | Firstline

Team communication for managers

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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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VETERINARY ECONOMICS: Jan 12, 2016
How veterinary teams pull together when a practice owner passes away or becomes incapacitated.
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FIRSTLINE: Jan 05, 2016
By dvm360.com staff
Got a minute? We've got your training solution right here. Use this quick activity to boost the number of kitties that visit your veterinary practice. Just click, print and practice—As easy as 1-2-3.
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Nationwide: Dec 24, 2015
By dvm360.com staff
Your veterinary team knows all about the health of your patients, but what about the health of your veterinary practice? In this Team Meeting in a Box, you'll look at the condition of your financials and your operations and then treat them with new ideas and strategies.
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FIRSTLINE: Dec 15, 2015
You don’t need the Force to move veterinary clients. Consider this sage advice from a long time ago in a galaxy far, far away.
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FIRSTLINE: Dec 09, 2015
Rhonda the receptionist dodges and weaves around a client’s questions about the preanesthetic consent form and gives confusing information. Special Guest Star Mary Berg, BS, RVT, RLATG, VTS (dentistry).
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FIRSTLINE: Nov 16, 2015
Ready to rule the world (or at least your practice)? Before you race for that promotion, you need to learn to manage your manager. Consider these three examples to untether your career and get ready for greatness.
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FIRSTLINE: Nov 11, 2015
“There’s a bully who’s really wrecking my life at my veterinary practice. How do I broach the “B” word to my boss—and when is it time to move on to another hospital?” Sheila Grosdidier, RVT, of VMC, Inc. in Evergreen, Colorado, says the answer lies in another “B” word: Showing your boss how the bully affects the business.
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CUSTOM VETERINARY MEDIA: Oct 23, 2015
By dvm360.com staff
Here’s a brief quiz to help you think through what’s really important in your practice—and to see whether your team members see everything just as you do.
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VETERINARY ECONOMICS: Oct 01, 2015
By dvm360.com staff
“Client with submissive, peeing Dachschund, proceed straight to exam room 1 … Dr. Earhart and technician Lisa, you are clear to depart to cat dental in treatment 2 … Whoa, whoa! Assistant with the Great Dane, you are getting too close to feline boarding. Abort! Abort!"
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FIRSTLINE: Sep 23, 2015
OK, nothing really beats a box of kittens, but free team training is almost as nice—just a little less furry (and it doesn’t shed).
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VETERINARY ECONOMICS: Aug 31, 2015
Winner credits owners, team for support.
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VETERINARY ECONOMICS: Aug 14, 2015
Despite our leadership-obsessed culture, are you looking in the right places to find the next big thing in your veterinary practice? Here's how one practice manager coaxed leadership qualities out of his staff.
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VETERINARY ECONOMICS: Jul 31, 2015
By dvm360.com staff
Getting on board is easier than you think--and it doesn't have to be a chore
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.