Team Center - Working with clients | Firstline

Team Center - Working with clients

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VETERINARY ECONOMICS: Apr 07, 2008
By dvm360.com staff
Use this form to answer clients' most common questions about the disease.
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VETERINARY ECONOMICS: Jan 17, 2008
By dvm360.com staff
Fight misinformation and reward curiosity with a handout that teaches clients to sort fact from fiction on the Web.
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FIRSTLINE: Jan 01, 2008
You'd much rather be working with clients and pets than thumb-twiddling or standing around dreaming about services you could be rendering. So use these tips to cut back on no-shows and get back to business.
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FIRSTLINE: Dec 01, 2007
By dvm360.com staff
Six pet owners tell their stories about why they left veterinary practices. Learn from their experiences--then use these tips and tools to avoid critical client care mistakes.
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VETERINARY ECONOMICS: Jun 01, 2007
By dvm360.com staff
As pets age, their brains can slow down, too. Intervene early to give dogs and cats the best chance of staying sharp—and you'll help keep clients happy.
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FIRSTLINE: Jun 01, 2007
By dvm360.com staff
There may be 50 ways to leave your lover, but it only takes one of these missteps to send clients packing.
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FIRSTLINE: Apr 01, 2007
After a loss, take these steps to recognize clients' special relationships with their pets.
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FIRSTLINE: Mar 01, 2007
Does dingy, drab, or dungeon-like describe your practice? It might be time for a makeover. Use these quick and thrifty ideas to take your practice from blah to beautiful.
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VETERINARY ECONOMICS: Mar 01, 2007
By dvm360.com staff
Testing, treatment, and public health all play a part.
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VETERINARY ECONOMICS: Jul 01, 2006
These three types of questions help you start the discussion—and keep it going.
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VETERINARY ECONOMICS: Feb 01, 2006
Consider starting annual, seasonal, or quarterly events to expand your client base and retain current clients. Be creative: Make your promotions fun; make them silly!
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FIRSTLINE: Oct 01, 2005
It only takes a little extra effort to make pet owners feel special. The benefit: happy, loyal clients who appreciate your care.
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FIRSTLINE: Jun 01, 1999
Every practice loses some clients. Here's how to find out if your client losses add up to a drop in the bucket or a hemorrhaging wound to your client base--and how to staunch the flow of pet owners leaving your hospital.