Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Dec 01, 2008
By dvm360.com staff
Show clients you appreciate their business with these simple gestures.
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FIRSTLINE: Dec 01, 2008
Be sure to address pets' troubling behaviors.
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FIRSTLINE: Dec 01, 2008
You've heard flimsy explanations for why pet owners can't comply. Climb above these "weak" reasons by getting down to the legitimate concerns.
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FIRSTLINE: Dec 01, 2008
What's the protocol for stray and injured animals brought to a clinic? Who pays for treatment?
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FIRSTLINE: Dec 01, 2008
By dvm360.com staff
When you hear a laughable excuse, laughing is the last thing you should do.
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FIRSTLINE: Dec 01, 2008
By dvm360.com staff
Set monthly budget goals to meet and get the entire team involved.
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FIRSTLINE: Nov 25, 2008
By dvm360.com staff
A new study shows consumers will pay more for brands that support a charitable cause.
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FIRSTLINE: Nov 18, 2008
By dvm360.com staff
Provide clients with payment options.
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FIRSTLINE: Nov 11, 2008
By dvm360.com staff
Holding a steamy cup of java will help you warm up to difficult clients, a new study says.
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FIRSTLINE: Nov 04, 2008
By dvm360.com staff
Veterinarians and team members heatedly debate whether scrubs should serve as the team uniform.
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
Try this winning team-building activity.
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
Check out this idea for keeping track of lab specimens.
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FIRSTLINE: Nov 01, 2008
What client service decisions are appropriate for receptionists to make independently?
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
I'm a consulting veterinarian who's highly involved in several disaster preparedness committees.
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
Make sure clients leave with their hands full.