Team Center - Working with clients | Firstline

Team Center - Working with clients

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VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.
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DVM360 MAGAZINE: May 09, 2018
Discussing cardiac disease can be like speaking a different language for your veterinary clients. Put things into terms they can understand—this handout will get you started.
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VETERINARY ECONOMICS: May 07, 2018
Cat owners need help simply getting kitties to your veterinary clinic's door.
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FIRSTLINE: May 04, 2018
Keep giants gentle during veterinary care by eliminating these sources of fear, anxiety, stress and pain.
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VETTED: May 02, 2018
I’m not arguing for diagnoses and ineffective remedies. But I think pet service providers should be our informed partners, not our adversaries in veterinary medicine.
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DVM360 MAGAZINE: May 01, 2018
Equine veterinary professionals learn a lot of safety protocols. But one real danger rarely gets addressed in practice—and that needs to change, these experts say.
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FIRSTLINE: Apr 24, 2018
By dvm360.com staff
The new book for dog owners on fear, anxiety and stress (FAS) is available now from Amazon.
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VETERINARY ECONOMICS: Apr 17, 2018
Put it in your veterinary hospital's exam rooms and reception area. Put it on your website. New kittens will thank you for less fear at home and at the practice down the road.
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FIRSTLINE: Apr 16, 2018
Kittens need shots. Full stop. Start early with veterinary client education about their importance with this printable PDF.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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VETERINARY ECONOMICS: Apr 12, 2018
Give pet owners this handy-dandy PDF handout with ideas for making life fun for their new puppies.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.