Team Center - Working with clients | Firstline

Team Center - Working with clients

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VETERINARY ECONOMICS: Oct 27, 2017
By dvm360.com staff
If you're thinking of adding retail services to your veterinary clinic, perhaps looking at the pros and cons (and what other clinics are doing) will help you piece together a verdict.
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FIRSTLINE: Oct 23, 2017
By dvm360.com staff
Data from the 2017 dvm360 Clinical Updates: Pet enrichment survey serves up these nuggets about treats in the veterinary practice.
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VETERINARY ECONOMICS: Oct 20, 2017
Instead of outright refusing prescription requests, your veterinary team can make themselves approachable to clients in search of the perfect solution for their pets.
Oct 18, 2017
By dvm360.com staff
What are veterinary clients thinking? Speakers may tell you, but Brian Conrad, CVPM has a new approach: letting a panel of pet owners give feedback in real time.
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DVM360 MAGAZINE: Oct 18, 2017
From a big city to a small town, from an isolated island to a mall, my big trip to see astronomy at work also reminded me how things have changed for American consumers and maybe veterinary hospitals.
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VETTED: Oct 17, 2017
This soft, duck-billed muzzle might turn an angry dog outburst into a funny angry-Donald Duck-like experience. Veterinary professionals, decide for yourself.
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VETERINARY ECONOMICS: Oct 16, 2017
Ain't nobody got time for pet enrichment when you're just trying to talk clients into crucial medical work. But our latest veterinary survey shows pet enrichment IS on your mind, so maybe it should also be in your exam room recommendations, your online pharmacy and in the reception area.
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FIRSTLINE: Oct 13, 2017
Technicians—doctors need your help in detecting osteoarthritis in your veterinary patients. Here’s how to become an OA advocate in your clinic.
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FIRSTLINE: Oct 10, 2017
Promote a happy, healthy foster experience with this veterinary advice for foster families and shelters.
 
VETTED: Oct 06, 2017
By dvm360.com staff
Your clients probably don’t know about low thyroid hormones, even though they could be seeing the signs. These social media posts can help.
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VETERINARY MEDICINE: Oct 03, 2017
Fear is a powerful emotion, so when veterinary clients refuse your recommendations, start with empathy.
 
VETTED: Oct 02, 2017
Help pet owners walk a mile in their furry friend's paws with this handout from a dog's perspective on pain.
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FIRSTLINE: Oct 02, 2017
Some practices have been doing it for more than 10 years. Others still don't. Every client loves seeing their pet's photo, so why doesn't it show up on every written piece from your hospital?
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FIRSTLINE: Sep 27, 2017
As people, we can anticipate relief for the physical pain we feel. Animals don’t have this luxury. Here’s how to deal with pain coupled with fear, and how pet owners help you heal the hurt.
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FIRSTLINE: Sep 13, 2017
Go ahead and ask pet-owning clients on Facebook or elsewhere this question. They loved it at my New Jersey veterinary hospital.