Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Jul 19, 2018
It’s a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.
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VETTED: Jul 19, 2018
For every FAS (fear, anxiety stress) problem, there could be a solution in your exam room, in this handout and the book, or in a veterinary behaviorist's practice. Let's do this.
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FIRSTLINE: Jul 19, 2018
The good news for new puppy owners, most pups will eat almost anything. The bad news, most pups will eat almost anything. Pass out this guide to optimal nutrition from the start.
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FIRSTLINE: Jul 17, 2018
Veterinary team—there's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.
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VETERINARY ECONOMICS: Jul 17, 2018
New owners of kittens need help navigating all those kitten chow choices. Help them with vetted advice from this veterinary nutritionist in this handy client handout.
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VETTED: Jul 17, 2018
What should veterinary professionals and pet owners care about when considering pet insurance plans? Here's the latest information from some of the nation's top pet insurance providers.
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VETTED: Jul 12, 2018
You can't control what a veterinary client says about you, your team members or your practice online, but you can manage the damage. Here's how.
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VETERINARY MEDICINE: Jul 03, 2018
I learned firsthand this year how hard these injuries are for pets and their owners.
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dvm360.com: Jul 02, 2018
Insults! Defamation! Bullying! Pet owners and animal activists can misbehave on social media with the best of them.
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FIRSTLINE: Jun 29, 2018
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. You’re not alone. Two veterinary hospital managers share stories of freak-outs they faced.
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DVM360 MAGAZINE: Jun 28, 2018
Pet Anxiety Awareness Week kicks off right before a real fear-inducing holiday, Independence Day, with its fireworks, crowds and food hazards everywhere. Here are learning resources for your team and your veterinary clients.
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VETTED: Jun 21, 2018
Money makes the world go ‘round. It’s also a large reason your veterinary clients won’t buy the preventives their pets need. Here are some tips from the experts to explain the value to pet owners.
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VETTED: Jun 21, 2018
By dvm360.com staff
A survey of veterinary teams and their clients yielded some buggy data. Namely, there was a difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?
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DVM360 MAGAZINE: Jun 18, 2018
Your interactions with veterinary clients may not always be poetry in motion, but they can serve as poetry inspiration.
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FIRSTLINE: Jun 15, 2018
You’ve got the medical essentials for a new kitten on lock. But what about recommendations for a home life that will make for a happier, healthier cat in the long run? Dr. Kathryn Primm recommends starting them early on three products.