Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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FIRSTLINE: Apr 05, 2018
Emphasize the importance of fighting intestinal worms and other parasites in puppies from a young age with this printable PDF.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Apr 02, 2018
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others … not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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FIRSTLINE: Mar 07, 2018
This practice manager pleads the case for specialty and emergency veterinary centers.
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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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FIRSTLINE: Mar 02, 2018
We know that vaccines train the immune system to react quickly to certain diseases. Let veterinary clients with new puppies know all about how awesome vaccination is in this printable PDF client handout.
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VETERINARY ECONOMICS: Mar 02, 2018
By dvm360.com staff
Use your clients' device dependency to your advantage.
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FIRSTLINE: Feb 28, 2018
Set up good vibes for your patients (and their owners) in a hurry.
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FIRSTLINE: Feb 27, 2018
Help your veterinary clients start good dental care habits in puppyhood that carry over into adulthood.
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FIRSTLINE: Feb 23, 2018
Your veterinary clients want their cats to keep their claws. What they don't want is said claws on their furniture, carpet or any other forbidden-but-scratch-perfect place. Here's help.