Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Jan 13, 2017
Look, we can’t go home with our clients to make sure they’re following our advice. But we can offer them classes to make sure they’re getting the knowledge to offer the care their pets need.
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VETERINARY ECONOMICS: Jan 12, 2017
Companies can get burned online when employees accidentally post personal comments on company accounts or on company websites or accidentally expose customer information. Here's a tip to keep your work social media device free and clear.
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VETERINARY MEDICINE: Jan 10, 2017
Client communication is an essential part of the prevention cycle.
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FIRSTLINE: Jan 06, 2017
Three choices for the killer cat (literally) in your life.
 
VETTED: Jan 05, 2017
By dvm360.com staff
Veterinary professionals have their own set of resolutions, and the rest of the world wouldn't possibly understand.
 
VETTED: Jan 05, 2017
By dvm360.com staff
When a flea, tick or heartworm preventive doesn't work, this veterinary practice manager doesn't point fingers. Here's why.
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DVM360 MAGAZINE: Dec 21, 2016
Some of us want attention when we're hurting. Clients should know their pets tend to bury the fact.
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FIRSTLINE: Dec 20, 2016
Your veterinary client is still confused about online pharmacies and you still don’t know what to say. Use these ideas to get started.
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FIRSTLINE: Dec 16, 2016
By dvm360.com staff
Your veterinary clients can start here when it comes to training their feline friend.
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VETERINARY ECONOMICS: Dec 10, 2016
By skipping the simple solution and taking the route to what's easy, we trade quality for convenience, inside and outside of a veterinary clinic.
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FIRSTLINE: Nov 30, 2016
By dvm360.com staff
A veterinarian shared how a wellness plan program transformed her practice, so we turned her experience into a flowchart (because that's what we do).
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FIRSTLINE: Nov 30, 2016
Educate veterinary clients to help you get to the bottom of cats' behavioral issues by taking advantage of their smartphones. Snapchat filters optional.
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FIRSTLINE: Nov 29, 2016
By dvm360.com staff
Exclusive data points to how veterinary practice has changed—and predicts what's in store for the future for the veterinary team.
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VETTED: Nov 22, 2016
Feline heartworm has been diagnosed in all 50 states, and it was important enough the American Association of Feline Practitioners crafted an entire campaign about it. So why don't veterinary technicians talk about preventive care as much as they could?
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VETERINARY ECONOMICS: Nov 18, 2016
Paying attention to generational differences in your clients is about more than millennials. Take a look at what your older veterinary clients want from you.