Team Center - Working with clients | Firstline

Team Center - Working with clients

source-image
VETERINARY ECONOMICS: Jun 28, 2016
And ... we wouldn't leave you hanging just with the problems! Here's advice to tackle this trio of Dr. Karen Felsted-identified roadblocks at your veterinary practice in this new video from CVC.
source-image
FIRSTLINE: Jun 24, 2016
Facebook, Twitter, Instagram, Pinterest—it doesn't matter which social media platforms your veterinary practice has its hooks in. Want to succeed? You can't just talk AT people...you gotta talk TO people!
source-image
VETERINARY ECONOMICS: Jun 08, 2016
Here are five simple reasons I see better outcomes and happier clients when everyone in my veterinary hospital offers estimates and treatment plans every time.
source-image
FIRSTLINE: Jun 08, 2016
By dvm360.com staff
We don’t claim to be psychic, but we know what your clients are going to ask you (well, sorta). Read our tips to be better prepared for future questions—no palm reading required.
source-image
VETERINARY ECONOMICS: Jun 07, 2016
By dvm360.com staff
It's sooo easy. And you're not doing it. Stop hiding from it and use these super-simple steps to make forward booking work for your veterinary practice.
source-image
VETERINARY MEDICINE: May 27, 2016
Help veterinary clients keep their furry friends safe with these handouts of common indoor and outdoor plants that can be toxic to pets.
source-image
FIRSTLINE: May 25, 2016
Pew Research data puts the percentage of pet owners between the ages of 18 and 29 at 58 percent. That means more than half of today's pet owners belong to the generation of people who don't check voicemail, prefer texting to talking and are eager to share opinions and reviews online.
source-image
FIRSTLINE: May 18, 2016
Sexual harassment is no joking matter. Whether you’re at the front desk like Rhonda or alone with a client in the exam room, you deserve to feel safe at work.
source-image
FIRSTLINE: May 11, 2016
Answer these five questions to discover your MQ (millennial quotient).
source-image
dvm360.com: May 06, 2016
By dvm360.com staff
Do you suffer from flea fatigue? Just imagine how your poor, grossed-out clients feel. Win the war on fleas with these tools and resources! (With an educational grant provided by Zoetis)
source-image
dvm360.com: Apr 28, 2016
Our veterinary leadership sessions will help you not just assume a role, but actively bring about change.
source-image
FIRSTLINE: Apr 26, 2016
Do you feel it? The age of client service is here, and it's here to stay. Here are the six steps this veterinary practice took that led to a record-breaking year.
source-image
FIRSTLINE: Apr 25, 2016
Do your veterinary team members know how to respond when pet owners ask about titers?
source-image
FIRSTLINE: Apr 21, 2016
Don't be a pawn in your professional life. Take action and attack these four fantastic opportunities for team members ready to focus on better client and pet care.
source-image
FIRSTLINE: Apr 18, 2016
By dvm360.com staff
Maximize medicine and manpower, but be aware of the cost