Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Sep 26, 2016
To save a kitten, a veterinary technician like me can't help but share good advice to see the veterinarian, whether it's in the feed store, the grocery store or anywhere. But sometimes trying to help just gets you a slap in the face (not literally).
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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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FIRSTLINE: Sep 23, 2016
By dvm360.com staff
Labs, goldens, bulldogs, Westies ... and yes, bassets. (Plus any other dog who regularly puts in her laps to stay cool or stay trim.) They’re all more likely than average to suffer from otitis.
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FIRSTLINE: Sep 21, 2016
By dvm360.com staff
Clients rubbing their chins over feline chin acne? Give them a guide to causes, signs, diagnosis and treatment.
 
VETTED: Sep 19, 2016
Well, most of the time. With education. So put on your teaching caps and meet these clients where they are (so you can lead them where you need them to go).
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FIRSTLINE: Sep 15, 2016
By dvm360.com staff
Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.
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FIRSTLINE: Sep 15, 2016
By dvm360.com staff
E’Lise Christensen, DVM, DACVB, gives the framework for creating a treatment plan.
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FIRSTLINE: Sep 14, 2016
By dvm360.com staff
Veterinary behavior expert Dr. E’lise Christensen has seen many clients inadvertently set their pets up for failure when it comes to housetraining.
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VETERINARY ECONOMICS: Sep 13, 2016
OK... maybe not 100%. But these five strategies can help increase client compliance with parasite prevention products.
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VETERINARY ECONOMICS: Sep 13, 2016
Consider these scripts when fielding questions from veterinary clients about the cost of flea, tick and heartworm preventives.
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FIRSTLINE: Sep 10, 2016
By dvm360.com staff
You know you're not really getting the full picture of what your veterinary patients eat. Here's a form to help you get a little fuller picture of a dog's diet.
 
VETTED: Sep 01, 2016
I scribbled down some good advice for practice managers and practice owners from a past Veterinary Economics article contest winner at a Kansas City practice manager association meeting.
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VETTED: Aug 31, 2016
Pet cams like the Petcube Camera are spilling onto the pet retail market, giving pet owners a chance to see and even interact with their cats, dogs and whatever away from home. So ... silly gimmick or future tool for diagnosing at-home behavior problems? You decide.
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FIRSTLINE: Aug 30, 2016
Our visits are action-packed, and our clients are time-strapped. But at our veterinary hospital, DVMs and technicians make sure we don't miss some crucial questions about home life and history for our patients.
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FIRSTLINE: Aug 26, 2016
By dvm360.com staff
At a CVC Innovative Learn then Earn session Drs. Barden Greenfield and Karen Felsted explain how and why practitioners can be more involved in periodontal disease.