Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Aug 24, 2016
Have veterinary clients alarmed by this clinical sign? Alleviate their fears with this handout.
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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FIRSTLINE: Aug 18, 2016
By dvm360.com staff
Dr. Karen Felsted offers suggestions to help clients pay for costly conditions like diabetes management.
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FIRSTLINE: Aug 15, 2016
By dvm360.com staff
We're not selling you on pet insurance here. But if you're sold on pet insurance and want your veterinary clients sold on it too, here are steps to make that happen.
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FIRSTLINE: Aug 12, 2016
Unless we regularly communicate that rabies is a real and serious threat, the disease can easily become the 'boogeyman' of veterinary medicine--a mythical threat used to force pets to get more shots.
 
VETTED: Aug 11, 2016
Why should all those touchy-feely, sappy-happy optimists have all the fun? Let's get critical and cranky. Remember: Complaining is a valid venting mechanism. I think some psychologist said that somewhere.
 
VETTED: Aug 10, 2016
By dvm360.com staff
In Trupanion insurance claims, find out which orthopedic conditions are most expensive, which breeds are most prone to fractures, and which breeds most commonly claim for musculoskeletal injuries and illnesses.
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dvm360.com: Aug 08, 2016
By dvm360.com staff
We asked our expert CVC speakers and attendees to tell us their brilliant-as-all-get-out, can’t-live-without-it, super sweet life hack that makes veterinary practice just that much easier.
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
If you don’t take the time to learn your clients’ perceptions about cancer, you’re skipping a step. In this audio clip from a recent CVC session, veterinary cancer specialist Sue Ettinger explains how to give your clients an opportunity to share what they know, what they expect and what they want.
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
Cut through the excuses. Here’s help to slice through your most dreaded challenges and use ninja-like moves to make mincemeat of any obstacles blocking your way.
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VETERINARY ECONOMICS: Aug 05, 2016
Live streaming on Facebook or your website gives your doctors or technicians valuable face time with current and potential clients to answer general questions in a different way than articles or blogs do.
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dvm360.com: Aug 05, 2016
By dvm360.com staff
Cats deserve excellent (and consistent!) veterinary care. Help clients see the light and use these tools to find your way (with and educational grant provided by Zoetis).
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FIRSTLINE: Aug 04, 2016
If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.
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VETERINARY ECONOMICS: Aug 03, 2016
Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).
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VETTED: Aug 03, 2016
By dvm360.com staff
On a scale from 1-10, these pain management hacks are an 11.

Proceedings papers for techs

The very best behavior advice for new puppy owners (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

The entire hospital staff should play a role in the counseling of new puppy owners.

The technician's role creating a behavior centered veterinary practice (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A focus on pet behavior in the veterinary clinic is an excellent practice builder.

Trying times--dealing with canine adolescent dog (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

A behavior wellness exam is an opportunity to check up on a pet’s behavioral health and answer any related questions a client may have.

Enriching geriatric patients' lives (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

An important time for practices to include a behavioral exam is when a pet becomes a senior.

Tubes and tracheas--all about endotracheal tubes and lesions in difficult intubations (Proceedings)

CVC IN SAN DIEGO PROCEEDINGS

Endotracheal tubes are usually made from silicone, polyvinyl chloride (PVC) plastic or red rubber.