Team Center - Working with clients | Firstline

Team Center - Working with clients

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FIRSTLINE: Sep 13, 2017
Go ahead and ask pet-owning clients on Facebook or elsewhere this question. They loved it at my New Jersey veterinary hospital.
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DVM360 MAGAZINE: Aug 23, 2017
By dvm360.com staff
Consider these solutions to help calm your petrified veterinary patients.
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FIRSTLINE: Aug 14, 2017
By dvm360.com staff
Heartworms: They're disgusting. They're dangerous. Pet owners shouldn't want them. Here's what veterinary practices and team members are doing to get clients on board with preventing heartworms.
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VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
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VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
 
VETTED: Aug 08, 2017
By dvm360.com staff
"The Banfield Effect" is what CVC educator John Volk called it in a recent session. That’s when Banfield does it, so your veterinary practice won’t. That may be a thing of the past if wellness plans are one growing wave of future medical care. So, y’know, if you want to know what to put in your wellness plan, why not take a gander at what we saw on Banfield’s website right now in their offerings?
 
VETTED: Aug 07, 2017
If you take emotional responsibility for everyone else's problems, putting their monkeys on your back and in your mind, you'll have a hard time finding room for your own needs at the end of the veterinary workday.
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DVM360 MAGAZINE: Aug 04, 2017
You can brush up on slang, dialect, accents and weird vocabulary to reach pet owners in the exam room. But the best way to be understood in veterinary practice is always, first, to listen.
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DVM360 MAGAZINE: Jul 30, 2017
A veterinary team is torn between giving an irresponsible owner back his microchipped dog or letting a Good Samaritan who got him medical care take him in as her own.
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VETERINARY ECONOMICS: Jul 27, 2017
After 20 years in veterinary practice, I like to think back on the first angry encounter I had with a pet owner—and how I’d do things differently.
 
VETTED: Jul 27, 2017
By dvm360.com staff
Is it worth the fight to keep parasite preventive sales in your veterinary practice? Respondents to recent dvm360 parasitology surveys weigh in.
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VETERINARY MEDICINE: Jul 25, 2017
By dvm360.com staff
Because, c’mon, as veterinary professionals we know cats aren’t just going to outright say those three little words. Here's a handout depicting the telltale signs that a feline friend is giving his human heart-eyes.
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VETTED: Jul 24, 2017
By dvm360.com staff
From client handouts to prevention toolkits, we have all the resources you and your veterinary clients need to battle this year's uptick in parasite prevalence.
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FIRSTLINE: Jul 24, 2017
Your extended contact with pet owners means extra opportunities for spreading awareness about pain, says Dr. Michael Petty.
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FIRSTLINE: Jul 24, 2017
No money means no care means no healthy pets. We know you don’t want to be a pet insurance salesman or pitch veterinary care credit cards, and you don’t have to. Here are some ways to fight through your reservations—or the worries of others—about these two kinds of products.