Team Center - Team Conflict | Firstline

Team Center - Team Conflict

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FIRSTLINE: Feb 01, 2014
There doesn't seem to be appreciation for kennel technicians at my practice. We do a lot of the dirty work and are treated like we aren't as good as everyone else. How can I make my fellow team members value my work?--In the doghouse
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FIRSTLINE: Jan 09, 2014
Keep your friends close and your enemies closer.
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FIRSTLINE: Nov 01, 2013
Every person at our practice has an important job to keep this business running smoothly. But our reception, kennel and lab team members don't always get along. I wish all areas could be more understanding of each other's jobs. But sometimes it feels like we're considered expendable. How can we bring our group together as a team?—Feeling expendable
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VETERINARY ECONOMICS: Nov 01, 2013
When opposite personalities collide, it can be difficult to see eye-to-eye. Look for fresh perspective on coworkers' differences to achieve harmony in your workplace.
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FIRSTLINE: Sep 01, 2013
By dvm360.com staff
To prepare for a meeting with your veterinary team manager, write down your thoughts. State the problem in one or two sentences. Next, list two or three specific examples with approximate dates and times. Finally, offer a positive solution. "Fire Mary" isn't what most managers want to hear. Bosses want constructive steps that can help heal your team. Start your conversation with a request that respects your manager's time:
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FIRSTLINE: Sep 01, 2013
I love my job but our office manager is a big problem. She's very unprofessional and rude. She has given a tongue lashing to many clients and driven them away. I and my other team members suspect that she's stolen money, and we're sick of her attitude, the disrespect to others and her laziness. We confronted the owner about our concerns. He will have brief chats with her, but it only does good for a couple of hours. Help!
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FIRSTLINE: Sep 01, 2013
By dvm360.com staff
How can you handle smartphones in your veterinary clinic? Plus, a poem to help employees remember to keep their phone away.
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FIRSTLINE: Aug 26, 2013
By dvm360.com staff
Need something from your veterinarian, but want to do it in the kindest, easiest way possible? Try these three tips.
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FIRSTLINE: Aug 01, 2013
By dvm360.com staff
Find out common sources of angst and learn strategies to kick conflict to the curb at your practice.
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FIRSTLINE: Aug 01, 2013
By dvm360.com staff
Do you embrace changes and new services?or flee from them? Take a look at the possible changes in store for your practice.
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DVM360 MAGAZINE: Aug 01, 2013
Will a veterinary associate's shattered video monitor lead to a shattered relationship with his employer?
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FIRSTLINE: Jul 01, 2013
By dvm360.com staff
Use these tips to deliver honest feedback to employees and coworkers.
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FIRSTLINE: Jul 01, 2013
Have an awful boss at your veterinary practice? Learn how Rachael Simmons dealt with hers.
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FIRSTLINE: Jul 01, 2013
Q: A team member hangs out in the kennel area on her phone and spends all her work time texting her boyfriend and Facebooking with friends. Some of the other team members and I end up working harder to pick up the slack. How can I tell the manager without sounding like I'm tattling?—Tempted to tattle
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FIRSTLINE: Jun 19, 2013
Who needs a functional staff anyway?