Team Center - Team Conflict | Firstline

Team Center - Team Conflict

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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 25, 2017
Hello, drama! Rhonda the receptionist's toxic relationship with Taylor the technician erupts in real time in front of a veterinary client. Check out this interactive choose-your-own adventure story. Can these relationships be saved?
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.
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FIRSTLINE: Jan 20, 2017
Veterinary team, heal thyself. Are you consumed by your feelings? If you want to improve the medical care you offer, start by fixing your toxic team.
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DVM360 MAGAZINE: Jan 11, 2017
By dvm360.com staff
Veterinary professionals share their toxic team secrets.
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FIRSTLINE: Jan 10, 2017
By dvm360.com staff
Data from the 2017 dvm360 Toxic Teams Survey shows what's bothering team members at work.
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DVM360 MAGAZINE: Jan 06, 2017
According to expert Shawn McVey, veterinary medicine brews more toxicity than other professions. Here are his thoughts on why that is.
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FIRSTLINE: Jan 04, 2017
Shawn McVey, MA, MSW, offers six symptoms to diagnose a toxic team environment.
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FIRSTLINE: Dec 13, 2016
Managers, are you feeling caught in the middle? Teach your team to stop fighting and start talking with this advice to foster open communication in your veterinary practice.
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FIRSTLINE: Dec 12, 2016
CVC Speaker Ori Scislowicz defines five common toxic team members and gives tips to handle these bad "catitudes."
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VETERINARY ECONOMICS: Nov 18, 2016
By dvm360.com staff
Money creates tension in veterinary hospitals between associates and owners. Dissolving that tension is no small feat, but CVC educators Denise Tumblin, CPA, and Ernie Ward, DVM, try in these two videos.
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VETERINARY ECONOMICS: Oct 03, 2016
Dead giveaways that Brian is down in the dumps (plus bonus tales of real life practice nightmares).
 
VETTED: Sep 13, 2016
These days, there may be fewer f-bombs from your favorite CVC speaker and dvm360 contributor, but McVey still brings the heat when it comes to the toughest issues in veterinary medicine.