Team Center - Team Conflict | Firstline

Team Center - Team Conflict

 
VETTED: Jul 26, 2016
Compassion fatigue is a real and dangerous threat to the health of veterinary professionals and their patients, but Licensed Professional Counselor and Certified Veterinary Technician Becky Murray of Veterinary Specialty Center has mapped out a guide for healthy coping.
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FIRSTLINE: Jul 10, 2016
By dvm360.com staff
If team members are fleeing your veterinary practice, it just might be for one of these reasons--their top 10 frustrations in practice.
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FIRSTLINE: Jul 09, 2016
Confessions from the veterinarian to the team—and from the team to the boss. Hint: It's the five things the other group really wishes you'd know about them.
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FIRSTLINE: Jun 01, 2016
Personality types be damned! Bash Halow, LVT, CVPM, shares the simple but demanding steps he takes in every crucial conversation he manages in veterinary practice and in life.
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FIRSTLINE: Mar 24, 2016
Two practice management consultants serve up a heaping helping of advice for a credentialed technician struggling in a practice that’s turned a blind eye to an abusive and unlicensed technician who may be pushing the boundaries of the credentialing laws in their state.
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FIRSTLINE: Jan 20, 2016
Use these tips to tame tempers and vanquish veterinary team tantrums.
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FIRSTLINE: Dec 15, 2015
You don’t need the Force to move veterinary clients. Consider this sage advice from a long time ago in a galaxy far, far away.
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FIRSTLINE: Nov 11, 2015
“There’s a bully who’s really wrecking my life at my veterinary practice. How do I broach the “B” word to my boss—and when is it time to move on to another hospital?” Sheila Grosdidier, RVT, of VMC, Inc. in Evergreen, Colorado, says the answer lies in another “B” word: Showing your boss how the bully affects the business.
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VETERINARY ECONOMICS: Aug 14, 2015
Despite our leadership-obsessed culture, are you looking in the right places to find the next big thing in your veterinary practice? Here's how one practice manager coaxed leadership qualities out of his staff.
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FIRSTLINE: Aug 05, 2015
A bully on your veterinary team may start with a little growling and nipping, but you need to bark back before they ravage your team’s culture and ruin more than just the workday.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
This activity helps stimulate team members to enact the old adage "treat others as you like to be treated." Each member of the team takes a few minutes to list possible ways they would finish the sentence, "I like it when people are ..."
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FIRSTLINE: Jul 14, 2015
Try these boredom busters to bring the fun back to your team training meetings.
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FIRSTLINE: Jul 09, 2015
Stop barking at coworkers and avoid the phrases that increase the chances your team will snap. Then practice communication that tames team members' tempers and enjoy a happier workday together.