Team Center - Team Communication | Firstline

Team Center - Team Communication

source-image
FIRSTLINE: Mar 01, 2008
Are there tough talks you're not having? Learn to lay issues on the table and push that pachyderm out of your practice and your life.
source-image
FIRSTLINE: Mar 01, 2008
It's time to bare your sole to team members and share what rubs you the wrong way. Use these tips and insights to put your team on an even heel.
source-image
FIRSTLINE: Mar 01, 2008
She's a workaholic. He doesn't get the rules. She wants a steady, independent work environment, while he prefers lots of activity and public recognition. Here's a quick guide to the care and feeding of team members from different generations.
source-image
FIRSTLINE: Mar 01, 2008
Everyone's bound to disagree sometimes, but it becomes everyone's problem when issues aren't resolved quickly, says Pam Weakley, a Firstline Editorial Advisory Board member and the practice manager at Dickman Road Veterinary Clinic in Battle Creek, Mich.
source-image
FIRSTLINE: Jan 01, 2008
Use these targeted tactics to chisel away at team members' bad behavior and heigh-ho poor performance right out of your practice.
source-image
FIRSTLINE: Jan 01, 2008
By dvm360.com staff
We rehired a team member after she had a baby and she's implemented a nursing regimen at work. At lunch, she nurses in her car with her undergarments visible or on the side lawn of the practice parking lot. Then she pumps—in our doctor's office. The rest of the staff is uncomfortable, and we would like to encourage discretion while still supporting her decision to nurse her child. How do I approach this employee?
source-image
FIRSTLINE: Sep 01, 2007
You're the practice manager at a mid-sized clinic. When the stress index is high, one of the associates snaps at team members. Several team members have complained, and a few have threatened to quit. You're ready to discuss the problem with Dr. Sweet, the associate. Firstline Editorial Advisory Board member Pam Weakley offers this sample script:
source-image
FIRSTLINE: Sep 01, 2007
By dvm360.com staff
Our mixed animal practice is co-owned by one part-time and one full-time veterinarian. The part-time doctor handles the administrative duties, but she regularly arrives late and leaves early. The result: Our practice doesn't function smoothly and we're constantly operating in crisis mode. What can our team do?
source-image
FIRSTLINE: Aug 01, 2007
Working at a practice is like growing up in a big family: no matter how huge the habitat, you're never alone. With such little personal space, conflicts can heat up fast. But a little effort can take the work out of working together well.
source-image
FIRSTLINE: Jul 01, 2007
Tantrums, crying, shouting—who can get any work done when your team is in a constant state of conflict? Emotional intelligence is your gateway to self-management. And when you manage yourself, you choose the path to a happier, more successful work life.
source-image
FIRSTLINE: Jul 01, 2007
Q A lot of negative tension flows through our practice, and it's undermining our work. How can I help our staff members come together as a team and stop criticizing each other?
source-image
FIRSTLINE: Jan 01, 2007
By dvm360.com staff
Dr. Smith (not his real name) relates this true tale of a covert bully's attack on an unsuspecting team.
source-image
FIRSTLINE: Jun 01, 2006
By dvm360.com staff
Use these tips to utter praise that makes your co-workers feel great.
source-image
FIRSTLINE: Dec 01, 2005
Six prescriptions to keep receptionists from feeling isolated.
source-image
FIRSTLINE: Aug 01, 2005
When you're faced with a co-worker who's acting like a demon, these strategies will help.