Team Center - Team Communication

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FIRSTLINE: Sep 01, 2014
By dvm360.com staff
Peter Ainslie, CVPM, discusses how to handle conflict in your practice.
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FIRSTLINE: Aug 26, 2014
Take the scalpel out of your team’s back and put everyone back to work doing the job they love—helping animals.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.
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FIRSTLINE: May 31, 2014
When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies—and tips to bear down.
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FIRSTLINE: Apr 30, 2014
By dvm360.com staff
One of our coworkers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?—Sold out
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FIRSTLINE: Apr 30, 2014
Turn a Debbie Downer's frown upside down and create positive energy to help your veterinary team members embrace change.
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FIRSTLINE: Apr 01, 2014
By dvm360.com staff
Are you managing or micromanaging your veterinary team? Take this quiz to find out:
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FIRSTLINE: Mar 31, 2014
Watch your team members wilt before your eyes with these steps to push, bully and completely overwhelm them. Then read these team tips to heal the breaks.
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FIRSTLINE: Mar 01, 2014
Use these 10 tips from pets to breed positive attitudes and eliminate negativity in your veterinary team.
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FIRSTLINE: Feb 01, 2014
There doesn't seem to be appreciation for kennel technicians at my practice. We do a lot of the dirty work and are treated like we aren't as good as everyone else. How can I make my fellow team members value my work?--In the doghouse
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FIRSTLINE: Feb 01, 2014
Get the inside scoop on veterinary practice managers' pay and benefits.
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FIRSTLINE: Feb 01, 2014
Simple gestures can improve your veterinary team's morale.
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FIRSTLINE: Jan 09, 2014
Keep your friends close and your enemies closer.
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FIRSTLINE: Jan 01, 2014
I'm the office manager of a small hospital, and I found out the practice owner had our payroll clerk deduct an hour of pay for our staff members for a lunch and learn. She also makes us carry overtime to the next pay period because she refuses to pay overtime. What can I do?