Team Center - Team Communication | Firstline

Team Center - Team Communication

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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
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FIRSTLINE: Jan 25, 2017
Hello, drama! Rhonda the receptionist's toxic relationship with Taylor the technician erupts in real time in front of a veterinary client. Check out this interactive choose-your-own adventure story. Can these relationships be saved?
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.
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FIRSTLINE: Jan 20, 2017
Veterinary team, heal thyself. Are you consumed by your feelings? If you want to improve the medical care you offer, start by fixing your toxic team.
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DVM360 MAGAZINE: Jan 06, 2017
According to expert Shawn McVey, veterinary medicine brews more toxicity than other professions. Here are his thoughts on why that is.
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FIRSTLINE: Jan 04, 2017
Shawn McVey, MA, MSW, offers six symptoms to diagnose a toxic team environment.
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FIRSTLINE: Dec 20, 2016
You know it's good for patients, but it's also good for the staff.
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FIRSTLINE: Dec 13, 2016
Managers, are you feeling caught in the middle? Teach your team to stop fighting and start talking with this advice to foster open communication in your veterinary practice.
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FIRSTLINE: Dec 12, 2016
CVC Speaker Ori Scislowicz defines five common toxic team members and gives tips to handle these bad "catitudes."
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VETTED: Nov 23, 2016
Tips for introverted veterinary professionals to survive in a client-centric profession.
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FIRSTLINE: Nov 14, 2016
This veterinary hospital's window decorating contest won them new business—and brought them closer to their clients and each other.
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FIRSTLINE: Nov 07, 2016
No one thinks disaster will strike, until disaster is right on top of them. Do your veterinary team members, patients and clients a favor by staying on top of life-saving procedures when disaster hits.
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VETERINARY ECONOMICS: Oct 19, 2016
Keeping the connection is a worldwide challenge.
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VETERINARY ECONOMICS: Oct 03, 2016
Dead giveaways that Brian is down in the dumps (plus bonus tales of real life practice nightmares).
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FIRSTLINE: Oct 03, 2016
By dvm360.com staff
A watched pot never boils, right? Use this team tool to identify risk factors for compassion fatigue.