Team Center - Team Communication | Firstline

Team Center - Team Communication

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FIRSTLINE: May 07, 2015
Moods: They set the tone for practice success or failure. Here’s how to hire, and hone, those moods for the better
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dvm360.com: Mar 13, 2015
Guest host Dr. Sarah Wooten relates a real life tale of being bullied in the veterinary clinic, and shares expert advice from Sheila Grosdidier, RVT.
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FIRSTLINE: Jan 14, 2015
Break the code on hospital language and translate some of the fun (and funny) terms in veterinary medicine.
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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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VETERINARY ECONOMICS: Nov 20, 2014
By dvm360.com staff
Video isn't "big brother"—it's a viable teaching tool.
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FIRSTLINE: Nov 01, 2014
Use these checklists and advice to learn what motivates your team—and what gets their back up. Hint: You can copy these lists and leave them on your boss’s desk.
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FIRSTLINE: Nov 01, 2014
Sheila Grosdidier counsels a team member battling low team morale.
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FIRSTLINE: Nov 01, 2014
Halt the tattling—and hail good attitudes—with this simple trick.
Oct 07, 2014
By dvm360.com staff
Expert advice on handling issues that are anything but black and white.
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
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VETERINARY ECONOMICS: Sep 16, 2014
By dvm360.com staff
Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they can—and should— motivate team members.
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FIRSTLINE: Sep 01, 2014
Face conflict head-on to build a stronger team.
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FIRSTLINE: Sep 01, 2014
By dvm360.com staff
Peter Ainslie, CVPM, discusses how to handle conflict in your practice.
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FIRSTLINE: Aug 26, 2014
Take the scalpel out of your team’s back and put everyone back to work doing the job they love—helping animals.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.
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