Team Center - Team Building | Firstline

Team Center - Team Building

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FIRSTLINE: Dec 01, 2005
Staff members at Danforth Animal Hospital in Edmond, Okla., turned their monthly staff meetings into a roundtable discussion, says Pam Crabtree, RVT.
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FIRSTLINE: Dec 01, 2005
A grouchy client leaves the practice with a smile on her face. A co-worker finishes inventory 10 minutes earlier because you offered a helping hand. These efforts deserve thanks!
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FIRSTLINE: Dec 01, 2005
Six prescriptions to keep receptionists from feeling isolated.
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FIRSTLINE: Oct 01, 2005
My co-workers don't take responsibility for their duties, and I often end up picking up the slack. What can I do?
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FIRSTLINE: Oct 01, 2005
Favoritism, morale problems, unbearable associates–sometimes the doctor just doesn't see the issue. Use these strategies to clean off the doctor's rose-colored glasses, without making him or her mad.
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FIRSTLINE: Oct 01, 2005
How do I convince the doctor that we're understaffed?
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FIRSTLINE: Aug 01, 2005
The owner of my practice makes rude remarks about women's work abilities. Should I confront the doctor about his sexist comments?
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FIRSTLINE: Aug 01, 2005
Whose directions should I follow when the doctors disagree?
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FIRSTLINE: Aug 01, 2005
The doctor uses me as a receptionist, although I'm a registered veterinary technician. What should I do?
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FIRSTLINE: Aug 01, 2005
Freeze! I mean everyone. Now meet. Sound impossible? The team at Metzger Animal Hospital in State College, Pa., manages it twice a day. Here's how it works: Everyone meets at 8:45 a.m. and 2:15 p.m. in front of the dry erase board.
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FIRSTLINE: Aug 01, 2005
When you're faced with a co-worker who's acting like a demon, these strategies will help.
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FIRSTLINE: Aug 01, 2005
When you use the title your boss earned, you build respect for your team, increase your authority with clients, and lay the groundwork for a more professional workplace. And that's just for starters
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FIRSTLINE: Oct 01, 1998
Studies show that people rise--or sink--to the level of their leaders' and co-workers' expectations, so show confidence in your team's abilities and express a "we can do it" attitude.
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FIRSTLINE: Aug 01, 1998
When practice teams face off, the resulting tension and conflict can pull a hospital apart. Here's how to avoid a front- and back-office tug of war and get all staff members back on the same team.
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FIRSTLINE: Feb 01, 1998
Finger pointing sabotages even the best practice teams by wasting time, irritating clients, and breaking down team spirit. Here's how to stop the "it's not my fault" mentality.