Team Center - Team Building | Firstline

Team Center - Team Building

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VETERINARY ECONOMICS: Jun 17, 2015
Don't throw them in and hope they swim. Share with your new client service representative or veterinary technician just how great their new colleagues, their new training program and their new practice really is. It all starts with a great first day ...
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FIRSTLINE: Jun 10, 2015
Are you a misunderstood member of the youth culture or a frustrated manager? Learn how to work together in harmony. (Hint: Millennials want more than a paycheck.)
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FIRSTLINE: May 07, 2015
Moods: They set the tone for practice success or failure. Here’s how to hire, and hone, those moods for the better
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FIRSTLINE: Jan 14, 2015
Break the code on hospital language and translate some of the fun (and funny) terms in veterinary medicine.
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FIRSTLINE: Dec 01, 2014
You’re set to make big changes to improve your dental program. One teensy problem—you’ve got to face your stick-in-the-mud team member who resists change.
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FIRSTLINE: Nov 01, 2014
Use these checklists and advice to learn what motivates your team—and what gets their back up. Hint: You can copy these lists and leave them on your boss’s desk.
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FIRSTLINE: Nov 01, 2014
Sheila Grosdidier counsels a team member battling low team morale.
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FIRSTLINE: Nov 01, 2014
Halt the tattling—and hail good attitudes—with this simple trick.
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FIRSTLINE: Oct 01, 2014
Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel it’s a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.—Overworked
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FIRSTLINE: Sep 26, 2014
Staff turnover is a costly waste of your team's time.
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VETERINARY ECONOMICS: Sep 16, 2014
By dvm360.com staff
Although associate veterinarians may not manage or own the practice, Denise Tumblin, CPA, says there are several ways they can—and should— motivate team members.
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FIRSTLINE: Sep 01, 2014
Face conflict head-on to build a stronger team.
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FIRSTLINE: Sep 01, 2014
By dvm360.com staff
Peter Ainslie, CVPM, discusses how to handle conflict in your practice.
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FIRSTLINE: Aug 26, 2014
Take the scalpel out of your team’s back and put everyone back to work doing the job they love—helping animals.
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FIRSTLINE: Aug 05, 2014
When this veterinary team suffered three devastating losses in short succession, they found ways to channel their losses to support each other and help pets and pet owners in need.