Team Center - Skill Builder | Firstline

Team Center - Skill Builder

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FIRSTLINE: Jan 01, 2008
You'd much rather be working with clients and pets than thumb-twiddling or standing around dreaming about services you could be rendering. So use these tips to cut back on no-shows and get back to business.
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FIRSTLINE: Jan 01, 2008
Q What can we do to gently handle pets with possible pain issues?
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FIRSTLINE: Sep 01, 2007
Q How do I get team members interested in continuing education (CE)?
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FIRSTLINE: Sep 01, 2007
By dvm360.com staff
Q What's the best way to keep track of expiration dates on drugs?
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FIRSTLINE: Aug 01, 2007
Working at a practice is like growing up in a big family: no matter how huge the habitat, you're never alone. With such little personal space, conflicts can heat up fast. But a little effort can take the work out of working together well.
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FIRSTLINE: Jul 01, 2007
Q How do I inspire others on my team to take advantage of lulls in the day to perform maintenance tasks?
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FIRSTLINE: Jun 01, 2007
Attending a national veterinary conference offers big payoffs, but it often isn't free—unless you're one lucky team member at Pet Care Veterinary Hospital in Virginia Beach, Va. Lori-Jo Havener, LVT, planned a contest to give the practice's technicians and assistants a chance to attend a national veterinary conference.
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FIRSTLINE: Jun 01, 2007
Our practice does lab testing in-house and the results often vary. How can we boost our proficiency?
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FIRSTLINE: May 01, 2007
Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?
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FIRSTLINE: May 01, 2007
Your team can help heal the hurt pets feel with a pain management program that supports pet owners.
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FIRSTLINE: May 01, 2007
Q. I'm a credentialed technician, and I'm interested in specialty training. What are my options?
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FIRSTLINE: May 01, 2007
When it's time to talk about a pet's weight with clients, be sensitive.
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FIRSTLINE: Apr 01, 2007
There's a different kind of pain that comes from making the decision of life or death for a pet.
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FIRSTLINE: Mar 01, 2007
What's weighing you down? Use these tips to let go of the attitudes and behaviors that keep you from moving upward and reaching your career goals.
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FIRSTLINE: Mar 01, 2007
Ask a client for a fecal sample and you'll likely get a range of responses—from slightly sickened to totally grossed out. Hey, playing with pet poop's not your favorite hobby, either, but fecal testing helps you keep pets parasite-free.