Team Center - Skill Builder | Firstline

Team Center - Skill Builder

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FIRSTLINE: Jun 01, 2015
Have your team use this sensitive script to help clients who have made the decision to euthanize their pet.
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VETERINARY ECONOMICS: Apr 23, 2015
By dvm360.com staff
Your hospital won’t turn into the sitcom’s Central Perk coffeehouse, but you will hold onto existing clients by creating real, authentic relationships.
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FIRSTLINE: Mar 04, 2015
A calmer client means a calmer pet.
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FIRSTLINE: Feb 12, 2015
Instead of reaching for that spring-loaded mouth gag, use these easy steps make your own gentler gag.
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FIRSTLINE: Feb 07, 2015
Obtaining certification as a Certified Veterinary Pain Practitioner will not only help you provide the next level of care to patients—it may also help you reach a new level of personal and professional growth.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
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FIRSTLINE: Dec 22, 2014
By dvm360.com staff
New from Firstline, we're happy to present our latest Team Meeting in a Box: Armor your team to prevent pet bites
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FIRSTLINE: Dec 16, 2014
Find out the quickest ways to irk, irritate and generally frustrate your clients.
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FIRSTLINE: Dec 01, 2014
Use this quick checklist for tips about how to succeed in veterinary medicine and keep your career flourishing.
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FIRSTLINE: Nov 01, 2014
Use these checklists and advice to learn what motivates your team—and what gets their back up. Hint: You can copy these lists and leave them on your boss’s desk.
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FIRSTLINE: Oct 01, 2014
Finding new tasks could be the key to generating more income for your practice—and boosting your pay.
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FIRSTLINE: Jul 31, 2014
It's the dirty little secret in veterinary practices: animal bites.
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FIRSTLINE: May 01, 2014
Here's how your team can help lock in a lifetime of care for cats.
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FIRSTLINE: May 01, 2014
When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.
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FIRSTLINE: May 01, 2014
Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.