Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.
Don't be embarrassed if you don't understand (or haven't kept up with) NAVTA's national credential initiative. Here's a quick breakdown of what it is—and what it means for veterinary technicians (and the profession). Bonus: No test at the end!