Team Center - Professional Development | Firstline

Team Center - Professional Development

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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
Even if you try to regularly thank your team for a job well done, people still enjoy a few minutes of solely hearing praise. In this exercise, you can learn more about how team members view themselves in contrast to how their fellow teammates view them. It's all positivity--no calling out weaknesses--making it fun for all involved.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
As Stuart Smalley would say, "I'm good enough, I'm smart enough, and doggone it, people like me!" Since most of us don't get out of bed each morning repeating this phrase, let your teammates remind you with this activity.
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FIRSTLINE: Jul 14, 2015
By dvm360.com staff
This activity helps stimulate team members to enact the old adage "treat others as you like to be treated." Each member of the team takes a few minutes to list possible ways they would finish the sentence, "I like it when people are ..."
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FIRSTLINE: Jul 14, 2015
Try these boredom busters to bring the fun back to your team training meetings.
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FIRSTLINE: Jul 09, 2015
Stop barking at coworkers and avoid the phrases that increase the chances your team will snap. Then practice communication that tames team members' tempers and enjoy a happier workday together.
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FIRSTLINE: Jun 17, 2015
By dvm360.com staff
Walk off your stress—and give a pooch a chance to stretch her legs.
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FIRSTLINE: Jun 16, 2015
Watch as Tasha McNerney talks with Kenichiro Yagi about his career path from introvert to national speaker.
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FIRSTLINE: Jun 10, 2015
Are you a misunderstood member of the youth culture or a frustrated manager? Learn how to work together in harmony. (Hint: Millennials want more than a paycheck.)
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FIRSTLINE: Jun 10, 2015
The contagion: Cliques. These groups of employees seem to band together for their common good—not to be confused with the common good of the veterinary practice.
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FIRSTLINE: Jun 04, 2015
By dvm360.com staff
Here’s a cat’s-eye-view of a feline fine exam where the cat gets the power to choose how he experiences a visit to the veterinarian.
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FIRSTLINE: Jun 03, 2015
By dvm360.com staff
From customer service representatives and pet trainers to technicians and veterinarians, the team members at Bigger Road Veterinary Center in Springboro, Ohio, share their thoughts about how they’re building a low-stress handling experience in their practice.
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FIRSTLINE: May 26, 2015
Emotional intelligence distinguishes great receptionists from OK front desk workers, says veterinary hospital veteran Bob Gauthier.
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FIRSTLINE: May 20, 2015
By dvm360.com staff
This team member was hired as an office manager and promised reimbursement if she pursued certification—then her veterinary practice reneged on the deal. What would you do?
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FIRSTLINE: May 14, 2015
Host of Coffee on the Couch and creator of Veterinary Anesthesia Nerds on Facebook comes clean about how she took control of her career in veterinary medicine.
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FIRSTLINE: May 05, 2015
Use these 13 tips to take care of yourself so you are more prepared to take care of the pets in your care.