Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.
Don't be embarrassed if you don't understand (or haven't kept up with) NAVTA's national credential initiative. Here's a quick breakdown of what it is—and what it means for veterinary technicians (and the profession). Bonus: No test at the end!
If you’re thinking, “My team is fine! No problems here!” let’s look at the statistics. According to a 2015 national mental health survey, nearly one in 10 U.S. veterinarians might experience serious psychological distress. So odds are, someone on your team is either experiencing psychological distress now or will in the future. This Team Meeting in a Box provides all the tools you need to start a conversation about the importance of mental health in your veterinary practice.