Team Center - Professional Development | Firstline

Team Center - Professional Development

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FIRSTLINE: Jun 17, 2015
By dvm360.com staff
Walk off your stress—and give a pooch a chance to stretch her legs.
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FIRSTLINE: Jun 16, 2015
Watch as Tasha McNerney talks with Kenichiro Yagi about his career path from introvert to national speaker.
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FIRSTLINE: Jun 10, 2015
Are you a misunderstood member of the youth culture or a frustrated manager? Learn how to work together in harmony. (Hint: Millennials want more than a paycheck.)
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FIRSTLINE: Jun 10, 2015
The contagion: Cliques. These groups of employees seem to band together for their common good—not to be confused with the common good of the veterinary practice.
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FIRSTLINE: Jun 04, 2015
By dvm360.com staff
Here’s a cat’s-eye-view of a feline fine exam where the cat gets the power to choose how he experiences a visit to the veterinarian.
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FIRSTLINE: Jun 03, 2015
By dvm360.com staff
From customer service representatives and pet trainers to technicians and veterinarians, the team members at Bigger Road Veterinary Center in Springboro, Ohio, share their thoughts about how they’re building a low-stress handling experience in their practice.
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FIRSTLINE: May 26, 2015
Emotional intelligence distinguishes great receptionists from OK front desk workers, says veterinary hospital veteran Bob Gauthier.
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FIRSTLINE: May 20, 2015
By dvm360.com staff
This team member was hired as an office manager and promised reimbursement if she pursued certification—then her veterinary practice reneged on the deal. What would you do?
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FIRSTLINE: May 14, 2015
Host of Coffee on the Couch and creator of Veterinary Anesthesia Nerds on Facebook comes clean about how she took control of her career in veterinary medicine.
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FIRSTLINE: May 05, 2015
Use these 13 tips to take care of yourself so you’re more prepared to take care of the pets in your care.
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dvm360.com: Apr 10, 2015
By dvm360.com staff
Veterinary Economics Editor Brendan Howard seizes this "casual Friday" opportunity to broach the touchy subject of dress codes. Does your veterinary hospital have one?
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FIRSTLINE: Mar 31, 2015
This go-to team member is about to go to another veterinary practice if she doesn't get a little help. Firstline Board Member Marianne Mallonee, CVPM, counsels this overloaded employee.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 06, 2015
By dvm360.com staff
Here's a closer look at benefits team members reported receiving in 2014.
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FIRSTLINE: Feb 10, 2015
Find out what it takes—and how to get there—with these tips and a quick quiz to see if you’re ready to be a practice manager.