Team Center - Money Matters | Firstline

Team Center - Money Matters

FIRSTLINE: Aug 01, 2007
It's probably more than you think. For example, a typical dog owner spends $219 a year on routine veterinary care, while a cat owner spends $175, according to the 2007-2008 APPMA National Pet Owners Survey (see Figure 1).
FIRSTLINE: Apr 01, 2007
Your practice isn't a bank, and you're not a loan officer. Use these eight strategies to make sure your practice gets paid for services--so the practice owner can pay you.
FIRSTLINE: Jan 01, 2007
By staff
What's a pet worth? It may be more than you think. Consider the case of Fluffy.
FIRSTLINE: Aug 01, 2006
The way you talk to clients about what you charge and why can help your practice provide good care— or block your progress. Do you need to rethink your role?
FIRSTLINE: Jun 01, 2006
If you were going to spend $100 on a new set of tires, wouldn't you want to know why? Were the old ones worn out, or do the new ones work better in snow? Knowing why you should care makes it easier to make the decision to spend. And the same is true for clients and their pets. Clients expect a recommendation each time they visit your hospital, and they want to know how your recommendations benefit them and their pets. Once they know why they should care, they're more likely to comply.
FIRSTLINE: Apr 01, 2006
Discussing money with clients can be downright scary. Learning to present an estimate with poise takes the fear out of this critical task?and improves the odds that clients will say yes to your treatment plan.