Team Center - Money Matters | Firstline

Team Center - Money Matters

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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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FIRSTLINE: Mar 07, 2018
This practice manager pleads the case for specialty and emergency veterinary centers.
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VETERINARY ECONOMICS: Jan 22, 2018
Sure, you’ve given yourself expectations and goals for the new year, but how many of those apply to your veterinary practice? Here are a few suggestions to chew on.
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FIRSTLINE: Jan 18, 2018
The elusive, bicuspid-loving tooth fairy is making money from her work with teeth. Are you?
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FIRSTLINE: Jan 05, 2018
Here are the places your veterinary practice could be missing out on thousands in revenue.
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FIRSTLINE: Dec 15, 2017
Make sure your veterinary clients’ small acts of kindness are noticed.
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VETERINARY HOSPITAL DESIGN: Nov 29, 2017
By dvm360.com staff
You’ve made the leap of faith to implement retail in your practice. Now what? Here are some inspirational photos to help get you started.
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FIRSTLINE: Jul 24, 2017
No money means no care means no healthy pets. We know you don’t want to be a pet insurance salesman or pitch veterinary care credit cards, and you don’t have to. Here are some ways to fight through your reservations—or the worries of others—about these two kinds of products.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
As veterinary medicine trends toward increased corporatization, let's get real—are things really as bad as you think? Or even better than you imagined? We asked experts from all sides of the debate on whether it's worth it for team members to ascend the (corporate medicine) ladder.
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VETERINARY ECONOMICS: Apr 07, 2017
By dvm360.com staff
There are ways to assist with costs after the window for pet insurance has passed.
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FIRSTLINE: Mar 02, 2017
When the client can’t pay, know what to do and say. Expert and Fetch dvm360 conference speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.
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FIRSTLINE: Jan 09, 2017
The Veterinary Hospital Managers Association shares Insider's Insights data on who's talking to pet owners about financing options—and when they're broaching the topic.
Oct 26, 2016
Bad words matter. And you could be turning off veterinary clients with these weak words and phrases. Use these sample scripts for a fresh approach to dental care.
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FIRSTLINE: Oct 21, 2016
This Firstline reader wonders about the right approach to handling missed charges after the veterinary client has left the hospital. Bash Halow weighs in.
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FIRSTLINE: Sep 15, 2016
By dvm360.com staff
Hey, practice owners: Sometimes a day off is worth more than a $5 Starbucks gift card to a veterinary team member. This manager figured that out.