Team Center - Marketing | Firstline

Team Center - Marketing

source-image
FIRSTLINE: Nov 01, 2006
Do you see the faces of your elderly or disabled clients as often as you'd like? When the team at Millsap Veterinary Clinic in Millsap, Texas, noticed some older clients were missing their pets' checkups, they started asking questions—and uncovered a transportation problem. Their solution: a pet taxi.
source-image
FIRSTLINE: Nov 01, 2006
By dvm360.com staff
Q: How do you implement major changes, such as mandatory preanesthetic blood work, without alienating long-term clients?
Nov 01, 2006
By dvm360.com staff
How do I make a dental recommendation to clients who've refused this care before?
Nov 01, 2006
If you could see into the future of each kitten and puppy, you'd know exactly how to protect them from the health issues they'll face over the next 10—or even 20—years. And that's the true benefit of senior wellness screenings: They offer a small window into a pet's health and help you identify and treat disease early.
source-image
FIRSTLINE: Sep 01, 2006
How do I prevent my clients from getting zoonotic infections?
source-image
FIRSTLINE: Sep 01, 2006
Just whisper the word tests, and clients will flood you with questions: what, when, how much? Try these answers to get the OK.
source-image
FIRSTLINE: Aug 01, 2006
Give the last clients of the day the same warm reception the 40 clients in front of them enjoyed.
source-image
FIRSTLINE: Aug 01, 2006
Clients often ask me what they should feed their pets. What should I say?
source-image
FIRSTLINE: Jun 01, 2006
Q. Many of our clients don't seem to recognize the signs that their pets are in pain. What can we do?
source-image
FIRSTLINE: Apr 01, 2006
How can I convince our clients that their pets need flea and tick control?
source-image
FIRSTLINE: Apr 01, 2006
"We have a sign in front of our clinic, and we run out of things to say. Do you have any suggestions?"
source-image
FIRSTLINE: Feb 01, 2006
By dvm360.com staff
Choppers, fangs, incisors—call them what you like, but don't forget to celebrate them this February.
source-image
FIRSTLINE: Dec 01, 2005
A++ clients make appointments the day they get your postcard, call, or e-mail. Here's how to help the others make the grade.
source-image
FIRSTLINE: Oct 01, 2005
Don't let that next phone call be the client who got away. Use these tips from Sally Hickey, a receptionist at Short Pump Animal Hospital in Richmond, Va.
source-image
FIRSTLINE: Aug 01, 2005
Don't settle for just-OK visits anymore. Use these service strategies to take your team's performance up a notch