My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?
I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?
I respect the owner of our practice—his medical skills are excellent—but I don't like him as a person. He doesn't realize that 98 percent of the time, he's being a jerk. Our team members have discussed this with him. He improves for a while, but then reverts back. What can we do?