I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?
I respect the owner of our practice—his medical skills are excellent—but I don't like him as a person. He doesn't realize that 98 percent of the time, he's being a jerk. Our team members have discussed this with him. He improves for a while, but then reverts back. What can we do?