Team Center - Continuing Education | Firstline

Team Center - Continuing Education

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FIRSTLINE: Sep 01, 2007
For the first few months after I gave birth to my son, I was pretty sure I wanted to quit my job. I loved my work, but those 12 weeks I'd spent at home getting to know this interesting little person weren't enough. Every morning, when I sent him off to day care, the guilt crept in. By mid-morning, it was an ache. And by 3:30 p.m., I could only think about rushing home for a few minutes with my son before bedtime.
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FIRSTLINE: Aug 01, 2007
Seventy percent of Firstline readers say they need in-house training to take the next step in their career, according to the 2007 Firstline Career Path Study. And about 68 percent say they also require formal training to grow in their jobs.
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FIRSTLINE: Aug 01, 2007
You can probably look down the street and see someone you know doing a job similar to the one you do every day. The only difference: The patients at your practice are pets, and theirs are people.
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FIRSTLINE: Jun 01, 2007
Attending a national veterinary conference offers big payoffs, but it often isn't free—unless you're one lucky team member at Pet Care Veterinary Hospital in Virginia Beach, Va. Lori-Jo Havener, LVT, planned a contest to give the practice's technicians and assistants a chance to attend a national veterinary conference.
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FIRSTLINE: May 01, 2007
Q. I'm a credentialed technician, and I'm interested in specialty training. What are my options?
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FIRSTLINE: Mar 01, 2007
What's weighing you down? Use these tips to let go of the attitudes and behaviors that keep you from moving upward and reaching your career goals.
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FIRSTLINE: Mar 01, 2007
By dvm360.com staff
Firstline gathered a group of consultants to discuss how to keep technicians in the profession.
Jul 26, 2006
Are you ready to rekindle your love affair with your job? Do you need tips to work more effectively as a team, offer out-of-this world client service, or deal with your biggest frustrations in practice? We’d love to help. And that’s why we’re jazzed about Firstline Live, a team training event designed to give you the same kind of high-energy advice and inspiration we deliver in Firstline—except in person.
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FIRSTLINE: Jun 01, 2006
Tired of reseeding with new hires every year? It's time to cultivate perennials.
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FIRSTLINE: Apr 01, 2006
Take one team, add some training, and mix in a little fun. It's a recipe for success!
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FIRSTLINE: Oct 01, 2005
Don't let that next phone call be the client who got away. Use these tips from Sally Hickey, a receptionist at Short Pump Animal Hospital in Richmond, Va.
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FIRSTLINE: Aug 01, 2005
Whether you answer the phone twice a day or twice a minute, these tips will help you handle a range of calls with finesse and keep conflict with clients to a minimum.