Team Center - Client Service | Firstline

Team Center - Client Service

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FIRSTLINE: Jun 01, 2008
After they count the cash register and prepare for the next day's appointments, team members at Cottonwood Animal Hospital in Ottawa, Kan., count the tails of boarding pets.
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FIRSTLINE: Jun 01, 2008
By dvm360.com staff
Ninety-six percent of team members say they tailor their client education message based on the pet or client. Here's a breakdown of the criteria they use to customize their education message to pet owners.
Jun 01, 2008
By dvm360.com staff
Kara answers questions about the minced diet.
Jun 01, 2008
A referral is one of the highest compliments an organization can receive and, as such, deserves recognition.
Jun 01, 2008
By dvm360.com staff
Use this form to educate clients about your wellness schedule for cats.
Jun 01, 2008
By dvm360.com staff
Use this form to educate your clients about the stages of dental disease.
Jun 01, 2008
By dvm360.com staff
Use this client education form to educate clients about the care their pet receives during a dental appointment.
Jun 01, 2008
A free client and public education seminar held at least once a year is a tremendous practice builder.
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FIRSTLINE: Jun 01, 2008
Q. Our practice is getting busier. How can we keep a personal touch?
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FIRSTLINE: May 01, 2008
Q. How should we handle a client who seems obsessed with repeating diagnostic tests?
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FIRSTLINE: May 01, 2008
Do you yearn to learn and enlighten clients with your know-how? If you're passionate about client education, consider hosting educational classes for clients.
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FIRSTLINE: May 01, 2008
Q. How can we make sure we capture all the services performed during appointments?
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FIRSTLINE: May 01, 2008
Clients just might feel spoiled with the attention they receive during Client Appreciation Week at VCA University Veterinary Clinic in Fairfax, Va.
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FIRSTLINE: May 01, 2008
Why do clients pretend they gave medication, swear their pup stays on a leash, or claim their cat never goes outside?