Team Center - Client Service | Firstline

Team Center - Client Service

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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
Cut through the excuses. Here’s help to slice through your most dreaded challenges and use ninja-like moves to make mincemeat of any obstacles blocking your way.
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dvm360.com: Aug 05, 2016
By dvm360.com staff
Cats deserve excellent (and consistent!) veterinary care. Help clients see the light and use these tools to find your way (with and educational grant provided by Zoetis).
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FIRSTLINE: Aug 04, 2016
If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.
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VETERINARY ECONOMICS: Aug 03, 2016
Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).
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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
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VETERINARY ECONOMICS: Jul 13, 2016
We're breaking down stereotypes about older pet owners (Hint: They don't all like to be treated as cute, little ol' people) and replacing them with guidelines for better communication.
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VETERINARY ECONOMICS: Jul 12, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better customer service.
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VETERINARY ECONOMICS: Jul 07, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better patient care.
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FIRSTLINE: Jul 04, 2016
Cats want to do the right thing when it comes to the litter box, but sometimes disease or their environment overrides the instinct. Here's how to help.
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FIRSTLINE: Jul 01, 2016
We explain it all here, including how to switch your patients' experiences from the merely fun to the truly victorious.
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FIRSTLINE: Jun 15, 2016
You can feel divine about veterinary merchandising by offering just the right stuff to enhance your patients' lives.
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FIRSTLINE: Jun 08, 2016
By dvm360.com staff
We don’t claim to be psychic, but we know what your clients are going to ask you (well, sorta). Read our tips to be better prepared for future questions—no palm reading required.
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VETERINARY ECONOMICS: Jun 07, 2016
By dvm360.com staff
It's sooo easy. And you're not doing it. Stop hiding from it and use these super-simple steps to make forward booking work for your veterinary practice.
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FIRSTLINE: May 25, 2016
Pew Research data puts the percentage of pet owners between the ages of 18 and 29 at 58 percent. That means more than half of today's pet owners belong to the generation of people who don't check voicemail, prefer texting to talking and are eager to share opinions and reviews online.