Team Center - Client Service | Firstline

Team Center - Client Service

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VETERINARY ECONOMICS: Apr 23, 2015
By dvm360.com staff
Your hospital won’t turn into the sitcom’s Central Perk coffeehouse, but you will hold onto existing clients by creating real, authentic relationships.
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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
With this client handout, you can help owners review the key concerns of owning a larger dog, as well as consider their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Apr 17, 2015
By dvm360.com staff
This handout will help veterinary clients consider the key concerns and the realistic costs of caring for a small dog.
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FIRSTLINE: Apr 06, 2015
It’s a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this client handout to help cat owners take a realistic look at their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this training tool to practice making heart-felt recommendations about pet insurance to your practice's clients.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 10, 2015
When a fire destroyed our townhouse, we worried we’d never see our beloved cat again.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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VETERINARY MEDICINE: Mar 10, 2015
Every second counts when treating poisoned patients. For most substances, there is only a narrow time frame in which decontamination can be effectively and safely performed. Here are 8 questions to consider before inducing vomiting on the poisoned pet.
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FIRSTLINE: Mar 04, 2015
A calmer client means a calmer pet.
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FIRSTLINE: Feb 26, 2015
By dvm360.com staff
Offer veterinary clients this advice and they'll be tick experts in no time.
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FIRSTLINE: Feb 19, 2015
Shawn McVey counsels a practice manager who's fed up with the staff time it takes to price match veterinary drugs to stay competitive with online pharmacies.
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dvm360.com: Feb 19, 2015
By dvm360.com staff
Your veterinary team provides the first line of defense when it comes to giving pet owners information about tick-borne diseases.
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FIRSTLINE: Feb 11, 2015
By dvm360.com staff
A wooden nickel saves the day when veterinary clients grow restless waiting for their pets' in-house diagnostics.