Team Center - Client Service | Firstline

Team Center - Client Service

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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
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VETERINARY ECONOMICS: Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
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FIRSTLINE: Jun 19, 2017
Our practice created a special garden to remember the pets that are no longer with us. This rock garden has become a foundation for our relationship with pets and their families.
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VETERINARY ECONOMICS: Jun 16, 2017
By dvm360.com staff
Don’t stress! Here’s a handy how-to handout for veterinary clients wanting to make at-home nail trimming a breeze, plus tips for what to do and say for anxious in-clinic nail trims.
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VETERINARY ECONOMICS: Jun 08, 2017
By dvm360.com staff
We asked, they answered: Here’s the best advice practice software experts want the dvm360 audience to know.
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FIRSTLINE: May 30, 2017
Data collection and analysis can be effective for tracking and maintaining veterinary clients. But is it worth it?
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FIRSTLINE: May 30, 2017
Embrace the immediacy of the medium.
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VETERINARY ECONOMICS: May 25, 2017
By dvm360.com staff
This social media campaign will help you teach your veterinary clients to better read their aging feline friends.
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VETERINARY ECONOMICS: May 20, 2017
CVC rock star Bash Halow ran the microphone around the room to get attendees' brilliant ideas this week in Virginia Beach. Here's a few of the best. Wanna try 'em and see if they shine?
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FIRSTLINE: May 19, 2017
By dvm360.com staff
Red alert: Are you missing warning signs from clients? Live from CVC Virginia Beach, we share trade secrets from CVC educator Brian Conrad's can't-be-missed session.
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FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
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VETERINARY ECONOMICS: May 12, 2017
By dvm360.com staff
In the case of at least two major pet health insurance carriers, the answer is “yup.” Here are details for your veterinary team when you pitch wellness—and when clients ask if they’re covered.
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FIRSTLINE: May 11, 2017
By dvm360.com staff
Don't just hand your veterinary clients business cards of trainers you’ve never met and know nothing about. Commit to partnering with a trainer to improve your patients’ health.
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DVM360 MAGAZINE: May 10, 2017
What Disney's Who Framed Roger Rabbit can teach us about the veterinary client experience.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.