Team Center - Client Service | Firstline

Team Center - Client Service

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FIRSTLINE: Feb 05, 2016
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
Feb 04, 2016
DYK? Many clients who use Dr. Google aren’t sorry.
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FIRSTLINE: Feb 01, 2016
Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.
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FIRSTLINE: Jan 27, 2016
Naturally clients have questions about the essential products they use for their own healthcare. Use this script to talk about natural products.
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FIRSTLINE: Jan 25, 2016
When pet owners launch a Lyme disease discussion, can you tick off the main points? Here’s help to keep these client conversations ticking along.
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FIRSTLINE: Jan 21, 2016
Enjoy this tongue-in-cheek "tip" on how to handle cat owners, because while the eye roll may not be the most effective client education tool out there, it may be the most satisfying.
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FIRSTLINE: Jan 11, 2016
Like a sore tooth, some conversations with clients are downright painful—especially when you discover who they've been trusting with their pets' oral health.
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Nationwide: Dec 24, 2015
By dvm360.com staff
Your veterinary team knows all about the health of your patients, but what about the health of your veterinary practice? In this Team Meeting in a Box, you'll look at the condition of your financials and your operations and then treat them with new ideas and strategies.
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FIRSTLINE: Dec 16, 2015
The business of good medicine counts on guidelines for a vast array of conditions, issues and procedures. Standards make sense, but are practices readily adopting them?
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FIRSTLINE: Dec 09, 2015
Consider these five steps to launch the veterinary charity of your dreams—and tips to hurdle over the pitfalls—from someone who’s done it.
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FIRSTLINE: Dec 09, 2015
Rhonda the receptionist dodges and weaves around a client’s questions about the preanesthetic consent form and gives confusing information. Special Guest Star Mary Berg, BS, RVT, RLATG, VTS (dentistry).
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FIRSTLINE: Nov 24, 2015
Don't let your veterinary clients give up on their cat's weight management because of late-night hunger pangs.
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VETERINARY ECONOMICS: Nov 01, 2015
Why these three veterinarians are inspired to give cat patients better care.
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FIRSTLINE: Oct 28, 2015
Cats and dogs—the AAFP Cat Friendly Practice checklist says you gotta keep ’em separated. But that’s easier said than done, am I right? IKEA to the rescue!
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FIRSTLINE: Oct 23, 2015
She flies into your veterinary exam room, a whirling fury of claws and teeth. And if you can just get her to chill out, you might get her cat to relax too.