Team Center - Client Service | Firstline

Team Center - Client Service

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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this client handout to help cat owners take a realistic look at their budget and the true cost of veterinary care.
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CUSTOM VETERINARY MEDIA: Mar 18, 2015
By dvm360.com staff
Use this training tool to practice making heart-felt recommendations about pet insurance to your practice's clients.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 10, 2015
When a fire destroyed our townhouse, we worried we’d never see our beloved cat again.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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VETERINARY MEDICINE: Mar 10, 2015
Every second counts when treating poisoned patients. For most substances, there is only a narrow time frame in which decontamination can be effectively and safely performed. Here are 8 questions to consider before inducing vomiting on the poisoned pet.
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FIRSTLINE: Mar 04, 2015
A calmer client means a calmer pet.
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FIRSTLINE: Feb 26, 2015
By dvm360.com staff
Offer veterinary clients this advice and they'll be tick experts in no time.
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FIRSTLINE: Feb 19, 2015
Shawn McVey counsels a practice manager who's fed up with the staff time it takes to price match veterinary drugs to stay competitive with online pharmacies.
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dvm360.com: Feb 19, 2015
By dvm360.com staff
Your veterinary team provides the first line of defense when it comes to giving pet owners information about tick-borne diseases.
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FIRSTLINE: Feb 11, 2015
By dvm360.com staff
A wooden nickel saves the day when veterinary clients grow restless waiting for their pets' in-house diagnostics.
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FIRSTLINE: Feb 06, 2015
Some pet owners are still confused about health or wellness plans. Some believe it’s a form of insurance or that it covers everything their pet needs while they’re enrolled. The answer lies in good communication.
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FIRSTLINE: Feb 03, 2015
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
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dvm360.com: Jan 06, 2015
By dvm360.com staff
This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Merck Animal Health)