Team Center - Client Service | Firstline

Team Center - Client Service

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FIRSTLINE: Feb 26, 2015
By dvm360.com staff
Offer veterinary clients this advice and they'll be tick experts in no time.
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FIRSTLINE: Feb 19, 2015
Shawn McVey counsels a practice manager who's fed up with the staff time it takes to price match veterinary drugs to stay competitive with online pharmacies.
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dvm360.com: Feb 19, 2015
By dvm360.com staff
Your veterinary team provides the first line of defense when it comes to giving pet owners information about tick-borne diseases.
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FIRSTLINE: Feb 11, 2015
By dvm360.com staff
A wooden nickel saves the day when veterinary clients grow restless waiting for their pets' in-house diagnostics.
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FIRSTLINE: Feb 06, 2015
Some pet owners are still confused about health or wellness plans. Some believe it’s a form of insurance or that it covers everything their pet needs while they’re enrolled. The answer lies in good communication.
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FIRSTLINE: Feb 03, 2015
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
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FIRSTLINE: Jan 07, 2015
No animal should live their life in fear—especially when it comes to normal life events, such as going to the veterinarian.
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dvm360.com: Jan 06, 2015
By dvm360.com staff
This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss heartworm disease with clients and promote year-round prevention in dogs and cats. (With an educational grant provided by Merck Animal Health)

Dec 16, 2014
Dr. Elizabeth Colleran gives us the scoop on how the cat friendly initiative has gone thus far and what's ahead.
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FIRSTLINE: Dec 16, 2014
Find out the quickest ways to irk, irritate and generally frustrate your clients.
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FIRSTLINE: Dec 15, 2014
By dvm360.com staff
Check out this countdown of the 10 most-read articles of the year, including texts from your veterinary clinic cat, 15 things you'd never say in practice and more.
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FIRSTLINE: Nov 01, 2014
Use these leash tips to help pet owners get dogs to your practice in comfort.
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VETERINARY ECONOMICS: Oct 17, 2014
By dvm360.com staff
Help your veterinary clients forget the fright and keep pets safe this Halloween.
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VETERINARY ECONOMICS: Sep 01, 2014
Use these Facebook posts and tweets to educate clients before they adopt a new pet.
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DVM360 MAGAZINE: Sep 01, 2014
The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.